ABC MedicalReviews of abc-med.com

Response from ABC MedicalJul 25, 2023

Dear Karen, Thank you for leaving a review, we appreciate the feedback, but do apologize that you have been unable to complete your order. I do see that we have attempted to reach you six times via phone and have also sent an email to complete the order since your initial phone call. Please contact our customer service team as soon as possible at 866-897-8588 so we can make sure you're taken care of. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 25, 2023

Dear Lana, Thank you for leaving a review, we appreciate the feedback, but do apologize that your order was delayed. We have forwarded your comment along to the appropriate department so they can see the areas in which they need to improve. We hope that we will be able to earn a higher rating from you in the future and appreciate the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 18, 2023

Dear Adel, Thank you for leaving a review, we appreciate the feedback, but do apologize that you have not had a positive experience with your most recent order. Our goal is to always ensure our customers are receiving the products that work best for them and am disappointed to hear that was not what happened with this order. I do see our customer service team has reached out to you to find a solution, but had to leave a message. Please contact our customer service team at 866-897-8588 at your earliest convenience to work on a solution. It is our sincere desire to provide you with 5-star customer service, and we apologize that we fell short. We do hope that we're able to find a solution that is satisfactory very soon. If you have a hard time reaching our customer service team, please contact me directly at [email protected] for further assistance. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 18, 2023

Dear Leah, Thank you for leaving a review, we appreciate the feedback, and do apologize that you did not receive the correct products. Our customer service team is available from 8:30am - 8:00pm EST Mon-Fri at 866-897-8588 to assist our customer's with any issues that may arise. It is always our sincere desire to provide our customer's with legendary service and apologize that we fell short with your order. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 14, 2023

Dear Bill, Thank you for leaving your review, we appreciate the feedback, but do apologize that you found the ordering process difficult. We have shared this information with our Customer Service Manager and do have multiple options available for processing your reorder moving forward. Please feel free to contact our customer service team at 866-897-8588 to find the option that will work best for you. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 13, 2023

Dear Samantha, Thank you for leaving a review, we appreciate the feedback, but do apologize that you did not receive all your supplies. I do see that one of our customer service team leads reached out to you to rectify this error and hope you found the resolution satisfactory. Please feel free to contact our customer service team at 866-897-8588 should this, or anything else, come up that you need assistance with. It is our sincere desire to provide you with 5-star customer service, so if you feel as though we have taken the proper corrective action and are inclined to update your review to reflect this, we would be very grateful. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear Leroy, Thank you for taking time to leave feedback regarding your experience with ABC Medical. We are sorry to hear that you have had so many troubles with receiving the correct order. I have reached out to our Customer Service Management team and shared your frustrations. We hope these issues will be resolved moving forward, however, should you have additional concerns, please don't hesitate to reach out to me directly at [email protected] and I will escalate it to the appropriate department. Thank you for your time and your honest review. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear Jacqueline, thank you for taking the time to leave your comments; however, I am sorry to hear that you are still waiting on additional supplies to arrive. I have reached out to our Customer Service department and asked them to reach out to you to resolve this issue. If you do not hear back from anyone within 24 hours, please email me directly at [email protected] so I can follow-up with that team. Thank you for allowing us the opportunity to resolve this issue. -- Janelle Wood Marketing Specialist | ABC Medical