ABC MedicalReviews of abc-med.com

Response from ABC MedicalOct 14, 2022

Dear Michael, we are really sorry to hear about your comment above. Our Supervisor who oversees this part of our operations is personally looking into this situation. We'll be in touch soon; and hopefully we can earn a higher star rating and review! That is our goal. We really do desire that our service to our customers would be so above and beyond that everyone would eventually give us a 5-star review. That is our motivation. Again, we really appreciate your feedback, and we'll be in touch.

Response from ABC MedicalOct 7, 2022

[October 7, 2022] Thank you for raising your concerns regarding auto payment processing. The management team is conducting a full account investigation and will reach out to you today, or Monday at the latest. Again, thank you for addressing your concern as we strive to exceed your expectations. It is our fervent desire to see your 2-star rating jump straight to a 5-star because you receive service from us that exceeds any other company. That is truly our desire and aim. We deeply appreciate your business. --- [October 11, 2022] Dear Valued Customer, please let us know if there is anything else we can do to assist you with your concern expressed in your review. One of our staff reached out to discuss with you the auto-payment option you are currently enrolled in, and if you'd like to have that option turned off. If you still would like to discuss this, then please contact us back at 772-240-7636, Ext 302. It is our desire to provide you the service you desire and expect. Our intent is definitely to charge your payment method on file ONLY with your full agreement, and in lieu of purchased products you intended to order. We appreciate your allowing us to serve you. -- ABC Medical Customer Service