ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 163 reviews with 4 stars · Clear filters
Curtis
Products are top notch.⁹
Response from ABC MedicalMar 20, 2026
Hello Curtis, Thank you for your kind words, we truly appreciate you taking the time to share your experience. We're so glad to hear that you're happy with the quality of our products, as that’s something we take great pride in. Your satisfaction means a lot to us, and we look forward to continuing to serve you! ABC Home Medical Supply, Inc. :)
James
They are a good company to deal with, stay in touch with their customers. And you can actually talk to somebody that’s a real person. That’s all I have to say.
Response from ABC MedicalMar 8, 2026
Hello James, Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our team staying in touch and providing the personal support of speaking with a real person. Building strong connections with our customers and making sure you’re taken care of is very important to us, and we truly appreciate you choosing ABC Medical! ABC Medical Supply Inc.
Raymond
Shipped as promised. Correct order.
Response from ABC MedicalFeb 19, 2026
Hello Raymond, Thank you so much for taking the time to share your feedback. We’re glad to hear your order was shipped as promised and arrived accurately. Providing dependable service and getting your supplies to you correctly and on time is very important to us. We truly appreciate the opportunity to serve you. ABC Medical Supply Inc. :)
Sharon F.
Customer service is paramount to this company. They call with timely reminders to place my order, easy ordering process, fast shipping, supplies are packaged well and no damage to boxes. The customer service feature that impressed me most is when there are potential lag times in getting my supply order renewed from my physician, and the ABC staff person assures me I will have my supplies even if they have to do overnight shipping. The only reason I gave a 4 star rating instead of 5 star is sometimes the products look different like they are using another supplier and the quality is not always as good. For example, the gloves tear while donning them. Otherwise, I am very pleased with the quality of the products.
Response from ABC MedicalFeb 19, 2026
Hello Sharon, Thank you so much for your thoughtful and detailed feedback. We truly appreciate you recognizing our team’s commitment to customer service. From timely reminders and easy ordering to careful packaging and fast shipping, it means a great deal to know those efforts make a difference for you. We’re especially grateful for your kind words about our staff working to prevent any disruption in your supplies, ensuring you have what you need, even if that means expediting shipping, is always our priority. We also sincerely appreciate you bringing the product quality concerns to our attention. Consistency is very important, and we understand how frustrating it can be when an item, such as gloves tearing during use, does not meet expectations. We would welcome the opportunity to look into this further and review supplier options to ensure you receive the quality you expect and deserve. Thank you again for your trust and for sharing such constructive feedback. We value your partnership and remain committed to earning that 5th star. ABC Medical Supply Inc. :)
Lawrence B.
all good, just wish we could get more..
Response from ABC MedicalFeb 13, 2026
Hello Lawrence, Thank you very much for your thoughtful review and for taking the time to share your feedback. We’re so glad to hear that your experience has been positive overall. We also understand your wish to receive more supplies. In many cases, the quantity we’re able to provide is determined by insurance guidelines and coverage limits. That said, we’re always happy to review your account to see if there are any updated authorizations, medical documentation, or options that could help increase your supply amount. Please don’t hesitate to reach out to our team, we’re here to advocate for you and ensure you receive the maximum coverage available. Your health and comfort are important to us, and we truly appreciate the opportunity to serve you. ABC Medical Supply Inc. :)
June
I regret that you are no longer carrying McKesson products, which was my preference.
Response from ABC MedicalFeb 13, 2026
Hello June, Thank you for sharing your feedback with us. We truly understand how important it is to have the products you know and prefer, especially when it comes to something as personal as your medical supplies. We regret any disappointment caused by no longer carrying McKesson products. Please know that decisions like this are never made lightly. Our goal is always to provide high-quality, reliable alternatives that meet both clinical standards and insurance requirements. We would be more than happy to review comparable options with you to ensure you’re comfortable and confident with your current supplies. Your satisfaction and well-being matter greatly to us, and we truly appreciate the opportunity to continue serving you. ABC Medical Supply Inc. :)
Jay S.
They answerd my call right away. Sommetimes I got delivery soon. Sometimes I got delivery almost late.
Response from ABC MedicalFeb 13, 2026
Hello Jay, Thank you for taking the time to share your experience with us. We’re glad to hear that your calls were answered right away, that’s very important to us, and we’re happy you felt supported when reaching out. We also appreciate your honest feedback regarding delivery timing. While we always strive for consistent, on-time shipments, there can occasionally be factors such as insurance processing, documentation requirements, or carrier delays that affect delivery dates. That said, we understand how important it is for your supplies to arrive reliably and on schedule. We would welcome the opportunity to review your account to see how we can improve consistency moving forward. Your care and peace of mind are our priority, and we truly value the chance to serve you. ABC Medical Supply Inc. :)
Jeffrey R.
Your people are friendly and knowledgable but do away with your auto refill. This makes 5 times that I used it and ended up having to talk to a real person to get my order sent.
Response from ABC MedicalFeb 2, 2026
Hi Jeffrey, Thank you for your honest feedback and for recognizing our team’s friendliness and knowledge. We’re very sorry for the frustration you’ve experienced with the auto-refill system. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you. Warm regards, ABC Medical Supply Inc. :)