ABC MedicalReviews of abc-med.com

Response from ABC MedicalJan 30, 2025

Dear Rissa, Thank you for leaving a review, we appreciate the feedback, but do apologize that your order was delayed. Upon research we found out there was a shipping issue, which we do apologize for. The customer service team did check on the current status and it looks like a replacement order was sent due to this error. If you haven't received the replacement order, please call our team so they can look into it further. We do not want our customers to be without their supplies. It is our sincere desire to provide you with 5-star customer service, so we do apologize that we were not able to do that on this order. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 24, 2025

Dear Chris, Thank you for being a loyal customer with ABC Medical, and for leaving a review as we appreciate the feedback. We are disappointed to hear that manner of shipping has left you waiting on the rest of your supplies. Please know our customer service team has made a note regarding your preference in hopes of keeping this from being an issue in the future. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 24, 2025

Dear Richard, Thank you for leaving a review, we appreciate the feedback, but do apologize that the quality of the products you’ve received haven’t been better. While it is our sincere desire to provide high-quality items, it is disappointing to see we were not able to do that with your orders. Please be sure to share this with our customer service team when placing your next order to see if they can offer any suggestions or solutions. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 24, 2025

Dear Edward, Thank you for leaving a review. We appreciate the feedback, but do apologize that our communication was not better when it came to your prescription. While it is our sincere desire to communicate thoroughly, it is disappointing to see we were not able to do that with your order. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 21, 2025

Dear Cathy, Thank you for leaving a review, we appreciate the feedback, but do apologize that a solution hasn't been found. While it is our sincere desire to provide 5-star customer service, it is disappointing to see we were not able to do that with your order. We have reached out to our customer service team to have someone follow-up with you regarding your request. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 24, 2025

Dear Terha Thank you for leaving a review, we appreciate the feedback, but do apologize that our process has not resulted in you receiving the supplies you need in a timely fashion. It is our sincere desire to provide our customers with better service and we are going to work to improve your experience with us moving forward. We genuinely care for our customers and want you to receive the legendary service we work so hard to provide. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 24, 2025

Dear Christopher, Thank you for leaving a review, we appreciate the feedback, but do apologize that our processes have not resulted in you receiving your supplies in a timely fashion. We hope that in the future you will experience a level of service with ABC Medical that will warrant a higher review rating...not because we ask for it, but because we earned it. So, thank you for allowing us to continue serving you!

Response from ABC MedicalDec 13, 2024

Dear Charlotte, I am sorry that you have had ongoing bad experiences wtih ABC Medical. I can't imagine the frustration you feel with trying to ensure your child has what they need. Can you reach out to me via email so I can pinpoint your account and see if there is something I can do to help this process? You can reach me at [email protected]. -- Scott Woods Marketing Manager