ABC MedicalReviews of abc-med.com

Response from ABC MedicalFeb 20, 2025

Dear Jeff, thank you for your comments, although I am sorry to hear that your catheters did not arrive in the time period you were told...I can appreciate your frustration. I'll reach out to you in a separate email to get the details of your situation. With that said, you have a right to be frustrated on this. I am not sure what happened, but I am going to expedite finding out to ensure this never happens again. Please accept our apologies.

Response from ABC MedicalFeb 17, 2025

Dear Mottie, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your experience with our customer service team. We take all reviews very seriously and will be sharing this with our team to improve our support.

Response from ABC MedicalFeb 17, 2025

Dear Scott, We appreciate you bringing this to our attention. We are committed to providing supplies in a timely manner and have shared your feedback with the appropriate team. We would like to avoid you having these types of issues on future orders. Thank you for the information.

Response from ABC MedicalFeb 17, 2025

We appreciate you bringing this to our attention. We are committed to providing high quality service and will be sharing your feedback with the appropriate team. We would like to avoid you having these types of issues on future shipments. Thank you for the information.

Response from ABC MedicalFeb 6, 2025

Dear Kellsie, We appreciate you bringing this to our attention. We are committed to providing high quality care and will be sharing your feedback with the appropriate team. Thank you for the information.

Response from ABC MedicalFeb 6, 2025

Dear John, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your experience. We take all reviews very seriously and will be sharing this with our team to improve order fulfillment.

Response from ABC MedicalFeb 3, 2025

Dear Keith, Thank you for leaving a review, we appreciate the feedback, but do apologize that you were missing an item from your order. We did see that you spoke with customer service who was able to place a new order for the missing item. We hope that arrives quickly, and you don't have anything missing from your orders in the future. Thank you for the opportunity to serve you!

Response from ABC MedicalJan 29, 2025

Dear Lamar, Thank you for leaving a review, we appreciate the feedback, but do apologize that your supplies were not packaged more carefully. We have reached out to our warehouse team to let them know about your shipment. They let us know that moving forward this shouldn't happen. If you do receive supplies this way again, please let us know so it can be brought to their attention. It is our sincere desire to provide you with 5-star customer service, and we do hope that will be the case moving forward. Thank you for the opportunity to serve you!