ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 58 reviews with 2 stars · Clear filters
Romas
One thing send me the right amount od catheter
Response from ABC MedicalMar 2, 2026
Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements. Please contact our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.
Conrad
Service is extremely slow. Poor communication with the patient. I would never recommend ABC medical services to anyone.
Response from ABC MedicalMar 2, 2026
Thank you for bringing this to our attention. We truly appreciate your feedback and are sorry to hear about your experience. We take all reviews seriously and will be sharing your comments with our team as we work to improve our support. If you would like to discuss this further, our customer care team is always available at 866-897-8588. Thank you for giving us the opportunity to serve you.
Nina
They are doing a fantastic job with ostomy supplies however not so great with wound care supplies. They have been sent a paper copy several times in 2 weeks, yet ABC continues to say though they have spoken with the wound clinic they have not received the paper order, so they have not sent any supplies. Several weeks were purchased because it was NOT safe for wounds to be left uncared for, especially for the negligence happening with this.
Response from ABC MedicalDec 16, 2025
Good morning Nina, Thank you for leaving this review. We apologize for the experience you had with your recent wound care order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you. ABC Medical Team
Dennis
Poor communication on your part.
Response from ABC MedicalDec 10, 2025
Hello Dennis, We’re very sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to make things right. Please contact our Customer Service team so we can further assist you and address your concerns directly. Thank you for giving us the chance to improve. ABC Medical Team
Mark
Initially was talking with Aaron concerning my reorder, after the 3rd call i thought the order was on its way. Got another call from ABC a couple days later and no order in place as i had thought. Someone dropped the ball here which could have created a medical issue for me. Have received replacement order but if i have issues again with ABC I will find a new supplier
Response from ABC MedicalNov 19, 2025
Hello Mr. Elinski, Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience and concern this experience caused. We take situations like this very seriously. Please know that we are reviewing what occurred to ensure this does not occur again. If you have any further issues or concerns, we encourage you to contact ABC Medical Customer Service so we can assist you promptly and support you the way you deserve. Thank you for your patience, and we appreciate the opportunity to make this right. ABC Medical Team
Sharon Q.
I had to call ABC to check on when my catheters would be sent to me as I did not receive a message from ABC as to when my catheters would ship. I was told that ABC had not gotten the permission from my Urologist. I know I am a new customer but I hope your procedure doesn't lead to this each month. Otherwise, I really appreciate your quick response and customer support.
Response from ABC MedicalOct 7, 2025
Dear Sharon, Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.
Melanie
How is it that a supplier can change the product and the amount of same to be delivered 6 months after the program we selected started?
Response from ABC MedicalSep 23, 2025
Dear Melanie, Thank you for leaving this review. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.
Stephanie A M.
Sloppy delivery service! This is the second time that my supplies were delivered and dropped off somewhere other than my apartment door. Each time, I have had to search the complex to find my order, to discover the boxes got wet because they were not let at anyone's door. I will be looking into getting another company.
Response from ABC MedicalAug 15, 2025
Dear Stephanie, Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.