ABC MedicalA Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 163 reviews with 4 stars · Clear filters
Paris
Customer service is always great fast and easy and always goes above and beyond for supplies.
Response from ABC MedicalJul 28, 2023
Thank you for leaving a 4-star review, Paris. We are happy to hear about your positive experience with ABC Medical. We are grateful for the opportunity to serve you!
John
The caller on phone was helpful when l placed the order. At first l thought l didn't get everything but in the next 2 days l recieved 2 more boxes with everything l needed. Thank you.
Response from ABC MedicalJul 28, 2023
Dear John, thank you for your comments and for giving ABC Medical a 4-star rating!
Kathy
I had a corrective surgery on my stoma due to a hernia. ABC would not do a new prescription unless the doctor approved. I waited almost 2 weeks until I finally called my doctor and asked them to call ABC. I don't know if ABC had a wrong fax or what, but my doctors office call and we got it resolved. Kathy form the customer service at lest got me some samples from Hollister until we got this mess figured out as I was almost out. Even with the samples provided
Response from ABC MedicalJul 28, 2023
Thank you for taking the time to leave your review, Kathy! We are sorry that there was a delay with your order, but glad to hear that Cathy was able to get some samples to you. Thank you for allowing us the opportunity to serve you!
Thomas
Delivery was on time and person I dealt with was very understanding,
Response from ABC MedicalJul 26, 2023
Dear Thomas, thank you for your comments and for giving ABC Medical a 4-star rating!
Jerry O.
Like the service. Always on top of shipment dates and shipments are speedy
Response from ABC MedicalJul 25, 2023
Thank you for leaving a 4-star review, Jerry. We are happy to hear about your positive experience with ABC Medical. We are grateful for the opportunity to serve you!
Ronin
Nice , these are smaller fitting and easy to break unlike ones I had for son last month 🤷♀️
Response from ABC MedicalJul 25, 2023
Dear Jennifer, thank you for your comments and for giving ABC Medical a 4-star rating! However, we are sorry to hear you are unhappy with the product you received this month. I have shared your feedback with our Customer Service Manager who is looking in to this. If you do not hear from someone in the next 24-48 hours, please feel free to reach out to me directly at [email protected]. Additionally, you can reach our customer service team from 8:30am - 8:30pm EST Mon - Fri at 866-897-8588. Thank you for the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical
Leila A.
Good service. I did get phone calls to remind me to reorder, wish I still would get reminders when to reorder every month.
Response from ABC MedicalJul 25, 2023
Dear Leila, thank you for your comments and for giving ABC Medical a 4-star rating!
Jessica Legends M.
Honestly talking to people on the phone was fantastic but I only got four out of my five packs of diapers this month for some reason
Response from ABC MedicalJul 19, 2023
Dear Jessica, thank you for your comments and for giving ABC Medical a 4-star rating! However, I am so sorry to hear you are missing part of your shipment. I have reached out to our Customer Service team to look into the missing item. You should be hearing from someone in the next 24-48 hours. If you do not hear back from someone within that time, please feel free to reach out to me directly at [email protected] for further assistance. Thank you for the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical