ABC MedicalReviews of abc-med.com

Response from ABC MedicalJul 12, 2023

Dear Pamela, thank you for taking time to leave this feedback. I am so sorry to hear about the delay in receiving your most recent order from ABC Medical. Please be assured this feedback has been shared with our management team. Our hope is to utilize this kind of information to better serve all of our customers. We appreciate the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 12, 2023

Dear Robert, Thank you so much for taking time to provide this feedback. I am sorry to hear that you have not been receiving the shipment notifications as you once had. I do see that you had mentioned this to a customer service representative during a recent conversation. I hope they are able to fix this issue so moving forward you get those important notifications. If for some reason you do not receive that notification on your next shipment, please feel free to reach out to me directly at [email protected] so I can try to assist. We appreciate the opportunity to serve you! -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear Willie, Thank you for taking time to leave your review. We are sorry to hear that you are running short on supplies. We have reached out to our customer service team to review your account and someone should be getting in touch with you in the next 24-48 hours. If you do not hear from someone by then, please feel free to send an email directly to me at [email protected] and I will follow-up with the team. We appreciate the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear James, Thank you for taking the time to leave a review and supply us with this feedback. While we are required to verify information prior to placing orders per your insurance company's guidelines, we do have other options available to do this. I have reached out to our customer service team with your concerns and have asked them to reach out to you. If you do not receive an email in the next 24-48 hours, please feel free to email me directly at [email protected] and I will follow-up with that team. Thank you for allowing us the opportunity to serve you and I hope we are able to find a solution you are happy with. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear John, Thank you so much for taking time to leave this feedback and your review. We are sorry to hear that you've consistently had a difficult time getting your complete order. Please be assured that we have reached out to our customer service team to review your account and follow-up regarding these concerns. If you do not hear from someone in 24-48 hours, please feel free to contact me directly at [email protected] and I will follow-up with the team. Thank you for allowing us the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 10, 2023

Dear Joel, Thank you for taking time to leave your feedback and review. We are sorry to hear about the difficulties you experienced with your order. We have forwarded this feedback to our customer service team to review and share to hopefully avoid similar situations like you have experienced from happening in the future. If you need any further assistance, please do not hesitate to reach out to me directly at [email protected]. Thank you for allowing us the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalJul 5, 2023

Dear Jennifer, thank you for taking the time to leave a review; although I am sorry to read that you have had delays in receiving orders you placed online. I have reached out to our customer service team to see if they can find out why that would be the case and if there is any way to avoid delays moving forward. If you do not hear from someone within 24 hours, please feel free to email me directly at [email protected] and I will reach out for additional assistance. Thank you for allowing us the opportunity to serve you. -- Janelle Wood Marketing Specialist | ABC Medical

Response from ABC MedicalMay 31, 2023

Dear Randle, thank you for taking the time to leave your comments and your rating of ABC Medical; although I am sorry to hear of your frustration with our representative. There are a number of other options you can use to place re-orders in the future, including email, automated phone ordering, text, etc. If you'd like to take advantage of one of these other methods of reordering, then call customer service at: 866-871-0019. We want to make you happy, which means making reorders simple and quick as possible. Thank you for being a valued customer for many years now. -- Scott Woods Marketing Manager | ABC Medical