AARPReviews of aarp.org

Wow! I never expected to see so many reviews, and so negative at that. AARP is a big FAIL. They neglected to get my membership started, but immediately sent life insurance offers to purchase. Weeks later I called to get the ball running, had to deal with a really not smart AI system, followed by a rep. whose English was far too difficult to decipher to be fielding customer service calls. She transferred me to dead space, or maybe the next rep. Picked up but has me holding on mute just to get a break he/she is not entitled too. Finally, the app. is a fail as well because the email to verify my account was set up never arrived. So that makes AARP 0:7? I lost count. So idiotic a company adept at losing customers cannot be in my purview for good or services.

Company is asking for a lawsuit. They don’t make it easy at all to cancel. They have renew buttons everywhere and you can search preferences and various tabs for days and not find a clear cancel button. I had to call in to cancel and when I tried to have the lady make a report for customer feedback on the issue she rushed me off the phone. There are laws in place to make cancelation easy without confusing prompts and AARP fails here.

I get at least one renewal notice per week from these people and sometimes 2. It’s shameful how many forests they burn down to send out all their mailings.

I was a member for several years and cancelled about a year ago because I wasn't really using their services. Decided to give it another try, but when I went to renew, the website kept giving me a payment error, even though my credit card company confirmed payment, and then confirmed payment refund. Did this twice, so I called customer service. Got someone from customer service who had a heavy foreign accent and I couldn't understand a word she said. During an exhaustive conversation trying to understand her, I finally gave up. Entirely. I give up on AARP. Not worth the effort.

Paid with debit card over the phone on 7/02/26 for the amount of $10.80, they took out $21.60 without consent! Absolutely stealing! Paid at 8:08am # S-870451586 Called back at 8:56am to file a complaint once I saw my bank statement on 7/02 as well. I amwas told that a full refund in the amount of $21.60 would be returned to my card. Incident # S-870450232. 7/13/26 at 5:18pm I called back to find the status of my refund. I was told that no complaint was ever filed and the incident was faked. It did not exist. This lady claimed that her name was Amy and she claims she has to get authorization for a refund which can take up to 10 business days to get approval. New incident # I-570070226. I also requested the complaint dept phone number. She provided me with 800-828-5979, which appears to be scam related...... 7/14/26 8:13am I called again today to be sure that my complaints were properly filed. The individual claiming to be Alan, claims he could not understand me and stated I would have to call back in another 2 hours if I wanted to speak to a supervisor. Overall, AARP is stealing and I am highly dissatisfied of my service! Contemplating on filing a policy report as well and I absolutely will be leaving a negative review!

They are too political and I believe not honest. My opinion!

AARP WILL POST YOUR INFORMATION. THOSE SCAM CALLS FROM INDIA ABOUT MEDICARE GET YOUR NUMBER THROUGH AARP.

Just want to tell people Don’t believe what you see on TV about how good car & house insurance is with this Company!!! Found Bettet coverage for Less money with another insurance company Will Definitely be changing ASAP unfortunately feel like I’ve been robbed & taking advantage of for these past couple of years!! Seems so unfair I’m just glad finally took the time to look around! Good luck to those people that stay with AARP definitely no Discount!!!