Yeng X.
Transmission Issues
I came here to replace my Ford's transmission that cost me nearly 8K. It ran fine for less than 60 days until it didn't. We came back to get it fixed under the "warranty" they promised. Warranty being if the mileage drove after being fixed was less than 12000 miles, they'd fix it without cost. That was not the case. They asked for another 3K to fix the transmission per this "warranty" which was not even outlined originally. They even threatened to keep MY car that is under my name, insurance, title and wouldn't give me my key unless I signed a paper agreeing to pay this 3k. The manager was rude, unprofessional, disrespectful, and directed microaggressions towards me and my husband as people of color. They want your money. They are "binding" by mouth only and argued that paper documentation isn't necessary even when people are paying thousands to get their vehicles fixed. The manager boasts that he has 4.6 ratings on Google but on other sites, this place doesn't even measure up. I do not recommend this service at all. There is better people and services out there.
