A23DReviews of a23d.co

Absolutely love the assets and customer support. I subscribed to their Unlimited plan and download assets using their one-click import option, but I was not sure how to use it in Blender. I contacted their team and they demonstrated me personally how to use it. The assets are very good also as they all are pbr textured so I save time on manually correcting after import.

They even made up for MY mistake. I mistakenly started a subscription to download one single asset, but I jumped the gun. I was in the middle of a hectic project and had an idea for something, I thought I found what I was looking for but I was wrong. I emailed them explaining the situation and got a reply from someone named Lily. Not only did she immediately understand, but even offered to find work arounds to MAKE their assets work for my project. I very much appreciated the knowledge and passion behind the product. Ultimately, I didnt end up needing anything and got a refund of the annual subscription without question. Great customer service.

Awful company that attempts to force you into a subscription annual at a ridiculous rate. Uncooperative while seeking to cancel services.

I did an annual subscription and stopped using it after a very short time. Of course I completely forgot and then received an email on July 5th USA time saying they were going to charge me on 6 July. I have time stamped to email showing this. I immediately contacted them through email and canceled the subscription on 5 July (again USA time). I received an email from “Lily” very early in the morning on 6 July, which indicates this is an overseas company, probably in Asia. They charged my card anyway. Saying they charged it on 6 July but my credit card company clearly shows it was the 5th. The company simply refuses to issue a refund or see reason. Their employees accused me of being unprofessional for simply being truthful and unemotional. They use predatory practices to lock people into subscriptions banking on the customer forgetting. Then refuse refunds based on their policy. When I asked for it to be escalated, they claim that there’s no new information and they won’t help. Whatever foreign company this is, they simply enjoy taking advantage of Americans. I’ve reported them to my credit card company, which is investigating. Run away from this terrible company. I’m almost certain that the other reviews on this site are completely fake.

i recently subscribed to their unlimited subscription and I am using all of their assets for my unreal engine projects. they have a plugin which makes life very easy to import assets in unreal engine, something that I personally find really difficult with other libraries. unlimited gives me freedom to download and use assets without thinking too much

Oh man, A23D changed the whole game for me. The 3d models? Crazy detailed. And, dude, the variety? Spot-on for any project. But the real kicker? Those IES profiles. Lighting heaven, seriously. Since usin' A23D, my work's on a whole new level. Gotta try it. You'll thank me later, trust me.

I loved the quality

I am having a great experience using this library. the best part is their customer support team, super friendly and helpful...