A1A MoversReviews of a1amovers.com

17th of November delivery This is one of the few companies that made me compelled to leave a review, unfortunately, this time is for the wrong reasons. So here it goes, PROS: Friendly staff, both sales (Elizabeth) and movers. Clear quote Budget-friendly Before I proceed to the cons I want to point out that things go wrong all the time, it is expected but how you handle things when they go wrong that what makes the difference. What did go wrong? Missing&damaged furniture and missing boxes and no one to take responsibility or even show a bit of care, except the driver who was the only person genuinely concerned and eager to help. Worth mentioning that the three missing boxes and the furniture are the most valuable items that we shipped using this company. So here we go with the CONS: Zero responsibility and follow-through, if you (dispatch manager Stephanie) tell the customer that you will follow up in two days you better do it even if you have no update. Instead, a week goes by and you don't even pick up the phone. The staff made you feel like you are asking for something extra when you call to follow up when they committed to follow up with you and failed to do so. The estimated value of $3500 in lost and/or Damaged items. Hiking/Camping gear, Dining table set (partially missing partially damaged), Box of shoes and misc sports gear. Like I said, your business values and practices show not when everything goes right but how you handle things when things go wrong. With the practices like that, no wonder they only accept cash (otherwise they would have thousands of dollars in disputed transactions). They 'deliver' and that is it, you are no longer their customer. Verdict - DO NOT recommend this business to anyone!

BEWARE! They are a scam company and will literally hold your stuff hostage for a month and a half and will break half of it.

Worst ever they are a scam. They never showed up claimed they broke down. Never showed up as promised the following day. They Will not return my deposit after claiming for a month it was being returned.Scam. Beware. They will take your money and not show !!

Absolutely horrible. I will spare you from all the details. I have no idea where my belongings are. They won’t return my calls. When I call they send me to VM. I’m not sure where these good reviews come from but we have had to hire attorney and get authorities involved. Stay away from this company!

My experience with A1A movers LLC was HORRIBLE!! I would have given ZERO STARS if I could. The story begins when my parents were moving from NYC to a nearby state. Initially, a Mr Ian quotes a price X dollars. We pay the 30% deposit and everything is agreed upon including pick up and delivery date. 2 days before moving, there is still no confirmation. On repeated calling, we get through the office and a "Manager" Steve says the initial quote was wrong (by more than 500$), there is an additional fee as the aptmnt in NYC doesnt allow for the truck to turn in and a 75$ Fee extra is added for the movers to carry the stuff to the truck if >75 feet. Also, he cannot guarantee a date of delivery and its subject to them recieving another shipment returning from the State to NY. We got in touch with Steve after multiple calls and no one from A1A had the decency to return our calls/ msgs or emails. Also, after the obviously discrepant quotes/service agreements and blatant disregard for the initial Customer-A1A contract, Steve says he will speak to the owner and get back but NEVER DOES!! Ian is no where and on the day of moving, we get a call from the Driver stating, the truck is on the way! this is after Steve nor Ian actually called us back to confirm. This was a HUGE MISTAKE !! Also, they threaten us stating we have to speak to send the Driver back and when we asked for our 30% back stating, the inital agreement was obviously null and void as the terms of agreement were VIOLATED by A1A LLC, they had the audacity to say "its all recorded" and we went back on our word! Its pathetic that Companies like this exist and are cheating the common people!! We CANNOT let this go by and want OUR MONEY BACK!! We will NEVER EVER recommend A1A Movers LLC.

The worst ever. They will get your stuff and quote you a price and then double or triple it for you to be able to get your stuff from them. Stephanie the manager is rude. Dont use them.

I move frequently for my job and use professional movers. In the last 7 years I have had used movers 4 times. The quote was fairly accurate and their price per pound was better than anyone else. The first thing the packers do is try to have you sign on the paperwork to release them from providing the mandatory free basic insurance they are required to provide. Really!?! The packing job was horrible. I would not have believed a company would ever do this bad of a job if I hadn't seen it. They packed glass items without packing materials and mixed in with items that would break the glass. I had several items broken and damaged. I can't begin to cover all the examples of things damaged and packed with complete disregard. They also missed the delivery date by a week and a half. They promised to give me a credit of $100, but it didn't really happen since they botched the bill anyway.

In the beginning was a very good job until they get my bedroom floor all scratched and was under the bed and they refused to fixed; I have to get someone to fixed and spend almost $ 1,000.00 for labor and materials; so I learned my lesson never again!!!!