9amHealth Reviews | Read Customer Reviews of 9am.health

9amHealthReviews of 9am.health

4.2390 reviews
Clinics
914 N Coast Hwy 101, Ste A, Encinitas, California

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9amHealth

About 9amHealth

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.

9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: 9am.health
Website: 9am.health
Category: Clinics
Location: Encinitas, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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9amHealth reviews

Showing 69 reviews with 1 star · Clear filters

Bruno P.
Mar 27, 2025
PURE SCAM
PURE SCAM, DONT BUY THIS, you’ll lost money
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Megan P.
Mar 19, 2025
Poor customer service for GLP-1
I signed up for 9am Health’s GLP-1 program and scheduled my initial visit. On the day of my appointment, I received a call informing me that the provider would not be available, so I had to reschedule. When I finally spoke with the provider, we discussed my medical history, including my prior use of a compounded version of the medication. Everything seemed good to go. However, after my appointment, I experienced ongoing issues with communication. I reached out via their online chat to ask when my medication would ship but received no response for several days. After following up multiple times, I finally got a reply stating they needed more information—something that could have been communicated much earlier. This cycle of delayed responses and unanswered questions continued for weeks. In the end, I never received the medication and decided to cancel within the month. The lack of clear communication and responsiveness was frustrating, and based on my experience, I cannot recommend 9am Health.
Response from 9amHealthMar 20, 2025
Hi Megan, thank you for sharing your feedback, and we apologize for the frustration you've experienced. At 9amHealth, we always ensure that medications are prescribed safely and appropriately; these review processes vary in length. We are actively improving response times and communication, and we would love to learn more about your experience to further improve. Please contact us at (202) 932-9958—we value your feedback. We are sorry the program did not work out, and we wish you all the best.
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BIZEEBEE
Mar 15, 2025
Big huge waste of time
If you like jumping through hoops for healthcare, then this is the place for you. They provide zero information on what’s required from you to benefit from their “healthcare” programs. And then they make decisions for your healthcare that make no sense. Their explanations for their decisions are preposterous. Very discriminatory in their practices. Definitely would not recommend.
Response from 9amHealthMar 16, 2025
Hi there, we are so sorry to hear this was your experience and of course this is never our intention to make our members feel this way. We are always here and open to receiving feedback and explaining our processes to help our members better understand where we are coming from. Regarding medication, we understand it can be frustrating not being able to start on medication immediately. Any medication for weight loss works best, as seen in all the studies, when it is started alongside a structured weight loss program. Most people do not have access to ongoing nutrition and lifestyle support, and we want to ensure that you have all the tools you need to be successful, with or without medication. We strive to make our program and services as equitable as possible. We are more than happy to discuss this further with you! Please call (202) 932-9958 and ask for me, Sophie. Thank you!
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JA
Jan 25, 2025
Prescribed incorrect dosage
Do not use this company. They prescribed me an incorrect dosage and when I tried reaching out for clarity, I didn’t receive a response for over two days after emailing, calling, and texting. They tried to correct it after I had already picked up my prescription from the pharmacy but provided no background as to why my prescription was changing or when I should change my dosage instructions
Response from 9amHealthJan 26, 2025
Hi there, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration this caused. Accuracy in prescriptions and timely communication are priorities for us, and we’re sorry we fell short. Once we identified the issue, we updated your dosage instructions and provided guidance on how to proceed. However, we recognize that our response should have been faster and clearer. To prevent this from happening again, we are improving our review processes, conducting a full audit to ensure accuracy, and streamlining how urgent inquiries are escalated. Your health and safety are our top priorities, and we’re committed to doing better. Please don’t hesitate to reach out if you have further questions or concerns.
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Susanne C.
Jan 12, 2022
Bad customer service
Bad customer service. They don’t follow through on what they promise to deliver.
Response from 9amHealthJan 13, 2022
Hi Susanne, we are so sorry to hear this was your experience. We will be having our Head of Customer Support reach out to you personally in hopes of creating a better experience for you and to see if we can potentially reach a resolution. Again, we do sincerely apologize for your negative experience.
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