Jen
Very Supportive
Kind, compassionate team. Helping me set realistic goals. Easy to follow modules and supporting realistic ideas of what I can do without forcing overwhelm.

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
9amHealth (9am.health) has 390 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jen
Kind, compassionate team. Helping me set realistic goals. Easy to follow modules and supporting realistic ideas of what I can do without forcing overwhelm.
Scesny
Well it’s probably not as good as it could be or will be when the bugs get worked out. They’re late getting a response to you. They caused confusion and get your labs mixed up their AI meal check thing doesn’t give you the ability to tell them what you actually had they just go by what AI thinks you are eating. Couldn’t do zoom when it was requested with Dr. Caroline , it kept asking for a number I didn’t have and every time I tried to call her it would ask me to give them that zoom number I didn’t have so I’m really not impressed with the situation or with their app. Try asking me that again when they get the Buggs worked out. Thank you and have a great rest of your day. staff is courteous and kind and seems knowledgeable about what they’re talking with you about.
RobinR
The information that is shared is easy to understand and helpful. The coaches listen. No judging. They offer suggestions and ideas that help you. New ways to incorporate changes to your lifestyle. They work with you. There are also recipes to try when you need ideas of food choices.
David M.
I am enjoying my experience
RDB
The only negative is that the app does not communicate well with the on-line web page. When it does, it is several days / weeks out of sync.
Response from 9amHealthFeb 20, 2026
Hi there, Thank you for sharing this feedback — we really appreciate it. What you’re describing shouldn’t be happening, and we’d genuinely like to understand more about what you’re seeing. If you’re open to it, please reach out to us directly through the app so we can gather more details (for example, what sections appear out of sync and on which device/browser). That will help our team investigate and address the issue more effectively. We’re always working to improve the app and web experience, and specific feedback like this is incredibly helpful. — The 9amHealth Team
Fran
I just took my third shot and have not seen much loss yet and have not felt the “I’m not hungry” feeling like thought I would by now so I hope that does come soon. I haven’t been having many side effects. I am very pleased with the messaging system, as if I have questions they answer me promptly, and that helps.
Philip L.
Updating my Review, since I made it through the 12 weeks which seems more mandated by insurance than anything I am now on the medicine and things are going much better. They should be allowed to be upfront that it is a insurance requirement thing to force you in a 12 week program where you don't get a lot out of the modules, they take literally 2 minutes to do every week. All and All things are going better so increased from 2 to 4 stars. ******** Been doing this for about 3 months, they make you wait till 3 months to prescribe medicine or maybe prescribe medicine. I've gained about 8 lbs since starting their program. I was joining it to lose weight. Advice I was giving seems to have increased my weight as I was on a downward to even trend before hand. I'm pretty sure I'm just going to go somewhere that prescribes medicine from the start.
Response from 9amHealthMar 7, 2025
Hi there. Thank you for providing this feedback to us. We are sorry to hear the program has not met your expectations thus far. We encourage you to contact us directly and speak with your Care Team to adjust your treatment plan as needed. Regarding medication, we understand it can be frustrating not being able to start on medication immediately. Any medication for weight loss works best, as seen in all the studies, when it is started alongside a structured weight loss program. Most people do not have access to ongoing nutrition and lifestyle support, and we want to ensure that you have all the tools you need to be successful, with or without medication. We are more than happy to discuss this further with you! Please call (202) 932-9958. Thank you!
Santiago Hernandez M.
Pues que no me dejaron decaer y me orientan... solo no entiendo porqué si me pudieron enviar el monitor de presión arterial... no me pueden enviar el monitor continuo de glucosa... si pudieran hacer esto seria grandioso.
Response from 9amHealthMay 18, 2024
¡Hola! El monitor de presión arterial está incluido como parte de su suscripción. Los monitores continuos de glucosa (CGM, por sus siglas en inglés), por otro lado, son mucho más caros y deberían ser procesados a través de su seguro. Tendríamos que enviar una receta para un CGM, mientras que el monitor de presión arterial es sólo un dispositivo de venta libre. Estaremos encantados de evaluar si un CGM es clínicamente apropiado para usted! Nos comunicaremos con usted a través de su cuenta de 9amHealth para programar una cita.