Jon S.
When I went to the irs installment…
When I went to the irs installment payment website it said it was unavailable and redirected me to you . You charged me 199 $ to set up a payment plan that I could have done on my own if you didn’t hijack the payment site . I paid them last year so now I see that you’re just screwing people and you suck !
Response from 97tax.comAug 12, 2026
We're sorry to hear about the frustration, Jon, but we want to clarify that 97tax has no ability to redirect or affect the IRS website in any way, we're an independent, separate service. If our site came up during your search, that would have been through a separate ad or search result you clicked on, not anything on the IRS's end. Please email [email protected] with your order details and we're happy to discuss this further with you.




