customer
Don't like it.
Don't like it.
Response from 97tax.comJul 7, 2026
Hi Walter, we're sorry to hear that and would like the chance to make it right. Please email [email protected] so we can look into your order.

97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Accounting & Tax · Tampa, Florida
Excellent

Accounting & Tax · Miami, Florida
Excellent

Accounting & Tax · Hollywood, Florida
Excellent

Accounting & Tax · West Palm Beach, Florida
Excellent
209 approved reviews, newest moderated first
customer
Don't like it.
Response from 97tax.comJul 7, 2026
Hi Walter, we're sorry to hear that and would like the chance to make it right. Please email [email protected] so we can look into your order.
Janie P.
The installment plan was very easy to follow. The steps was very easy to follow
Response from 97tax.comJul 5, 2026
Thank you, Janie! Hearing that the installment plan was easy to follow means a lot to our team!
Roderick W.
Very helpful
Response from 97tax.comJul 5, 2026
Thanks, Roderick! Being helpful is core to how we work at 97tax. Reviews like yours make our day!
Rodolfo M.
Edina aplicación segura y fácil
Response from 97tax.comJul 5, 2026
¡Gracias, Rodolfo! Una aplicación segura y fácil es exactamente lo que buscamos en 97tax. ¡Nos alegra mucho haberte podido ayudar!
customer
Easy to follow process
Response from 97tax.comJul 5, 2026
Thank you! An easy-to-follow process is exactly what 97tax is built for. Grateful you chose us for this!
MHcustomer
My concern is the turn around time from receiving the application to sign to what is next steps,am l just waiting to hear from 97tax.com or IRS.
Response from 97tax.comJul 5, 2026
Thanks for reaching out! Here are your next steps: once you receive the application from 97tax, sign it and mail it to the IRS using the prepaid envelope included in your packet. From there, you're waiting to hear from the IRS, not from 97tax. The IRS will respond by mail after they process your application, which typically takes several weeks. If you have any questions along the way, we're always here at [email protected] and happy to help!
Jacqueline G.
Your company 97 tax files a form for a person which was my first stupid mistake was to go through someone and pay them just to mail a form then no follow through no updates. Nothing I find this to be completely worthless and very expensive not worth it.
Response from 97tax.comJul 5, 2026
Hi Jacqueline, we're sorry you feel this way. 97tax prepares and mails your completed IRS payment plan application within 24 hours, along with a USPS tracking number sent to your email so you can follow delivery. You're right that all IRS forms are available for free directly from the IRS, and our service is for customers who want the application prepared, completed, and mailed with a prepaid return envelope to save time and guesswork. If you didn't receive updates or tracking, we'd like to make that right. Please email [email protected] and we'll look into your order and help however we can.
James M.
Still have not received a response from the IRS. The form submitted was printed and processed by your group an we took it up to our local post office and to this date, we have not received a response. After the money we paid for this service, which we do not have, Thank you for no help.
Response from 97tax.comJul 5, 2026
Hi James, we understand the frustration, but this timing is normal. Your packet was only delivered to you recently, so even if you mailed it right away, the IRS has only had it a short time. They typically take several weeks to process payment plan applications, and their response comes directly from the IRS by mail, not from 97tax. Your application was completed correctly on our end. We're happy to help you confirm everything. Just email [email protected].