Atalay K.
Very poor delivery experience with…
Very poor delivery experience with 971Nerds. My order was supposed to be delivered to a shipyard, and the driver arrived at 22:30 without any prior coordination. This is a restricted area, access requires security clearance, and the gate is about 3 km away. I immediately informed the driver and went to meet him, but he refused to wait even a few minutes and insisted on leaving. The order was then canceled by the driver. This is completely unacceptable: No delivery time coordination No understanding of location constraints No willingness to wait Order canceled by the driver without any fault from the customer If you deliver to industrial or restricted areas, proper coordination with the customer is essential. Very disappointing experience.