79karat.co Reviews | Read Customer Reviews of 79karat.com

79karat.coReviews of 79karat.com

4.4115 reviews
Jewelry & Watches
444 Alaska Avenue Suite #BLO742, Torrance, California

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79karat.co

About 79karat.co

Welcome to 79karat, your destination for exquisite jewelry at affordable prices. We are a premier jewelry company specializing in surplus and limited edition pieces from renowned jewelry brands. Our mission is to bring you the finest collection of jewelry that combines quality craftsmanship with unbeatable value.At 79karat, our story is one of passion and a relentless pursuit of exceptional jewelry. As the founder, John Smit, I have always been captivated by the allure of jewelry and the way it enhances one's beauty and style.

79karat.co (79karat.com) has 115 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: 79karat.com
Website: 79karat.com
Category: Jewelry & Watches
Location: Torrance, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 67% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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79karat.co reviews

Showing 13 reviews with 1 star · Clear filters

Leon M.
Oct 31, 2024
The bracelet is too small
The bracelet is too small. It was not a true 8.5” and as such it cannot be warn. The quality is good, but the size is a very big deal and very disappointing.
Response from 79karat.coNov 1, 2024
Hi Leon Matterson, Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. Regarding the too small product, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem and make it right. Don't worry my friend. Thank you once again for purchasing and we look forward to welcoming you back soon. Best Wishes.
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Sharon G.
Oct 25, 2024
The company’s reply was not the truth
The company just sent me another reply. It is just another example of how awful their customer services. They say that I didn’t reply that I have verification that they received three videos from me and multiple replies. It’s a scam and I really hope that anyone reading this will take this into consideration before wasting their money on purchasing any item from them . The company’s reply was not the truth. I received a reply from the company regarding my review of their very defective and poorly made earrings. Their reply was false. They have made no effort to give me my money back, although I have sent multiple videos of the horrible workmanship. Earrings that don’t even close. This company sells very poorly made merchandise. They expected me to send the items to Vietnam and then they would give me a refund. How absurd is that?
Response from 79karat.coOct 31, 2024
Hi Sharon Goodhart! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. please contact us by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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Nicolas B.
Aug 16, 2024
👎Ordered a pair or earrings for my wife👎
Order a pair or earrings for my wife. I waited 4 weeks for them to come which is ridiculous and they decided to send me a necklace instead
Response from 79karat.coAug 16, 2024
Hi Nicolas Benevento! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. We have checked the order of the customer named: "Nicolas Benevento" with order number 91390 and sent to Florida 34986. If this is you, we have received the order for the necklace. However, do not worry, if you ordered the wrong item, please contact us so we can exchange the product for you (you will not be charged any fees). At 79karat, we always want to bring the best shopping experience to our customers. please contact us by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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Racheal
Aug 14, 2024
I received a bracelet in a grey box in…
I received a bracelet in a grey box in plastic completely not expecting that I could have ordered this from Amazon . Not pleased
Response from 79karat.coAug 14, 2024
Hi Racheal! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. We would like to provide more information about our product boxes. We have our own box model made of wood and covered with high quality soft fabric. We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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Hana A.
Jul 28, 2024
The size I ordered was wrong and the…
The size I ordered was wrong and the ring did not fit my finger. When I tried to return it, she tried to charge me $50.00.
Response from 79karat.coJul 30, 2024
Hi Hana Ansari! Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement. We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: [email protected] with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
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