Erin Putnam C.
From our first experience in 2023 of…
From our first experience in 2023 of oct after they said a 2 day job the installers whipped through out 2,400 sq foit home in one day..the flooring in tje basement started buckling and they argued with me and said it was my computer chair and computer desk that made the damage and that they would replace it at cost to me. I fought them tooth and nail, and as I sent back a piece of vinyl to shaw.Flooring was deemed to be damaged. Afterwards, saying that they would do the whole. House again, they ended up telling me that they're only doing basement, because that's all shaw ordered. They were caught in a lie because I called shaw flooring they told me that empire is the one that ordered all of the floor. Their tune changed very fast, and I got my whole four redone. Still not happy with the company. Don't like them. Don't recommend them sorry, but not sorry