4wheelonline.comReviews of 4wheelonline.com

It makes me choose 1 star but if i could it would be a big fat 0 STARS. placed order through amazon and then talked to you guys directly. 2 phone calls and customer service relayed to me that everything was good and would recieve my order by the date posted. 3rd phone call and customer service told me that my order(s) were cancelled due to a listing error. Thank you for wasting my time, you will never recieve my buisness again. Buyers beware this company will screw you any chance they get.

This company is a rip off take your money but wont send what you paid for after words wont answer phone had call from another phone so they would answer after words nothing but one lie after another is they so hard up to rip people off now i am out my money and merchandise all i can say i never do any business with this bootleg company again thanks again John for screwing me real good without any vaseline

Make sure you know this is NOT 4 wheel parts this company is trying to hinge off of the true built business calling itself 4 wheel online and so if you place a order and you want to waste your time filling out and giving your information to site that allows billing and shipping separate but then cancels your item even after they call and confirmed that you reflected a billing address and information and ask to have the item shipped to another location and confirm as mentioned from phone call they will not process the order even that they offer both billing and shipping address can be not the same they also charged my card and never sent items to either address a rip off company that I had report them and change credit card information they act like there out to protect you but just the opposite they will violate you they would like you to also put your order number so they can try to tell future deception to the public and should be banned from the internet and Trustpilot will also be another area I will place this company for the public to review DO NOT TRUST THIS COMPANY SCAMMERS

Absolutely atrocious customer service. Called to find out ETA for Wheels i had placed over a week ago and when i called in to find out the customer service rep took down my number and said he would call me back in once he finds out the ETA which was strange that he did not have that pulled up with the rest of my information. Never heard back from him and when i called back a couple hours later to see what was going on, the phones just kept ringing and no one answered. I called back the next day and the same situation happened. I called back after the new years and then was on hold for 10 to 15 mins and another person came on and then informed me that those wheels were discontinued and that the order had never been placed. He then proceeded to say that I received a e-mail stating that the order did not go through and that it was not available which was a bold face lie because i would not have waited this whole time if i had received a e-mail right away saying that it was not available. Not Only are the advertising false products on their website that they do not have, when you order something they do not have, They won't tell you any information until you call multiple times to find out when you will get your part. Very unsatisfied with customer service and communication to your potential paying customers who are spending upwards of a thousand for products. If you still decide to order from them I STRONGLY ADVISE that you call instantly to find out about your order and wait on hold and DO NOT let them call you back because they WON'T take the time to give you a call back with an answer that should be at their finger tips.

ordered a lift kit from them showed up with missing parts. Its now over a month later and they have not done anything for me. wont even call me back !!!!!

Terrible company. placed order on October 17th my order is still not finished or remedied. They lost the order first, no tracking numbers. Took 1 month for tires and wheels to show up. Tires arrived mounted opposite ways, missing valve stem caps, wrong size lug nuts. Lug nuts took another month to arrive. I’ll never buy from this place again and will spread the word to others.

Great customer service before the sale. After the sale, had a damaged item which they refused to do anything for (not even 5% off future purchase) despite photos sent within a couple days of item receipt. Their response is they couldn’t verify if the item was damaged at the manufacturer, or by them, or by shipping provider or by me.

I was very dissatisfied. I ordered the rear shocks but received the front shocks. Some guy named Sam was supposed to call back but never did. When I did get ahold of him, he was rude. I returned the shocks and still I am waiting to be credited back for the purchase of the shocks. Will never do business with them.