Ben P.
Will not do business with again. Rude, and very poor customer service.
They need to be more clear on what they are telling their customers. I called in on Monday to get a status of my order and I was told the order had been canceled. I asked why I wasn't notified that the order was canceled and the only thing they kept telling me was the order was canceled, you were not charged. On Tuesday I received a voice mail stating I needed to call them to let them know what I wanted to do with my order since my product was on backorder. I called them on Wednesday to find out what the deal was and I was told the order was canceled. They will put it in the bin. What is the bin I ask, its where all canceled orders go. How am I supposed to know what the bin is? Each time I talked with someone they were very short and expected me to know that my order order had been canceled. Need to be more clear on status of orders, don't be short with customers expecting them to know your office lingo.
