FEDOR
Bought and Received a Smittybuilt Winch…
General manager John K reached out to me personally and he took care of the problem. I received a new Smittybuilt winch 2 days later. I am very satisfied with my new winch and his help. I greatly appreciate your help John. I would buy from this company again no problem. A++ Customer Service!!
Response from 4wheelonline.comMar 13, 2018
Hello Fedor, We thank you for your purchase and apologize that your item was damaged on delivery. I made some phone calls and a Manager should be calling you today to process a return and replacement. Again we apologize for the inconvenience. D
