4wheelonline.comReviews of 4wheelonline.com

Had a mix up with a rim, it must've been from the warehouse's mistake.Talked to many people and they bypassed some rules to get it right for us quickly. They do not have an exchange policy though.

Sales staff were very helpful and were knowledgeable, but were not careful enough in checking order specs. I found an error in the emailed order confirmation where they selected the wrong wheel bolt pattern (not the one I specified and we agreed upon), so my catching this saved some major head aches with shipping the wrong wheels! Also, they did not advise that I'd need new lug nuts, which caused delays with installing the wheels. And I asked if they would include centering rings, and was told no, and that they were not necessary...but then the order arrived with a set anyway...which were the wrong size. (But I had already ordered my own set from another vendor anyway.) So overall I'd consider ordering from them again - but I'd be sure to be very careful to check all the order details!

Good simple service with fast delivery.

I ordered a Roll-n-Lock bed cover for my truck. It arrived extremely quickly (4 days or less), via UPS and appeared to be in perfect condition. The bed cover is a great product, and I would have given it five stars except for some difficulties I encountered during installation. Read on for details: When the box arrived, it appeared to have zero damage (which is remarkable for UPS). All the parts were there, and neatly packaged. However, when I began to install the bed cover, I discovered that something heavy must have fallen or been dropped on the passenger side of the retracted cover at some point (or maybe the bed cover itself was dropped from some considerable height), because the finger grip rail on that side had been bent down about 30 degrees, and the latch on that side would hang up when it was retracted and had to be manually grasped and pulled to get it to extend. At first I thought I would call Roll-n-Lock to see what I should do about it, but then I read the warranty conditions for a self-install, and since according to the warranty I would have to pay for shipping the product back to them for repair/replacement (how much would that cost?!?), I decided to see what I could do first. Fortunately, by removing and disassembling the latch mechanism, I was able to determine the problem (the sliding aluminum latch bar was slightly bent), and correct it myself. I was also able to straighten out the finger grip rail by carefully bending it back to its correct position using padded pliers. There were a couple of other bent areas of sheet metal in the center of the bed cover assembly that had to be straightened as well. After that, the installation went smoothly and the bed cover looks and works great now. I do not know when or how the bed cover got damaged, since the shipping box showed no obvious signs of damage, but it was definitely disappointing when I discovered the problems, and fixing them added quite a bit of time to the installation process. Still, it is an excellent product, if you can get it to your house undamaged!

Happy with 4wheelonline, and the tires. But, shippers had wrong phone number and wrong address. Took 3hrs of riding to find shipper and get tires. Looking back at invoice, 4wheelonline had all correct info, the shipper was an idiot. Should use a better shipping company.

The help was above average

Place was good and fast shipping and the best price

I'm very happy with the set of wheels I purchased. The price was the cheeper I found online and they shipped quickly. The reason for 4 insteam of 5 stars is that I never received a shipped notification or tracking number. They just showed up at my door 5 days after purchase. Otherwise a good all around experience!