4wheelonline.comReviews of 4wheelonline.com

WORST CUSTOMER SERVICE EVER! So after spending $200 I receive a box riddled with packing tape,which was obviously a previous return. Open it to find missing parts and hardware that doesn't match item. Contact the company. No communication about scheduling pick up. Now they want me to pay postage, insurance and signature delivery so I can get my money back... after 60 days and a ton of emails! Bad part is I really just wanted to exchange for correct item.

Purchased rims and tires, a month later I was still trying to get my wheels before a road trip. Multiple emails and phone calls and it was a slough of confusion. They do not know what is going on, no organization. Had to purchase new tires i did not want to go on my road trip and then finally this company got their crap together and my wheels show up so now im stuck with 8 tires....company now refuses to contact me back about the issue. TERRIBLE DO NOT PURCHASE FROM. DISCOUNT TIRE WILL BEAT THEIR PRICES GUARANTEED JUST BRING IN A QUOTE, AUTO ANYTHING online and 4WHEELPARTS.COM has a better selection. DO NOT COPY MY $1800 mistake. TERRIBLE company reporting to BBB

I've called three times and each time I was supposed to get a call back but it never happened I was going to spend five hundred dollars on a set of rims but I guess they have so much money that they don't need mine

WORST ONLINE EXPERIENCE thought I ordered wrong, but on package had wrong model year of truck , but already returned at my cost of $68 then I get my refund were they charge me a 20% restocking fee and $36 for they're shipping costs , so I'm out $170 for absolutely nothing .......crappy service! Don't use this site.

DO NOT BUY ANYTHING FROM "4wheelonline", it is a "4WHEELPARTS.COM" ripoff! I ordered headLIGHT covers for a 2015 F150, after opening the pkg i found that they were TAILlight covers but shipped with a headlight cover box and part #. After shipping back the WRONG part back to "4wheelonline" they sent back pix stating the parts were not in re-salable condition and said they resent them back to me. Keep in mind these parts were not out of the box for 30 seconds before being wrapped up and put back in the box. After contacting this terrible excuse for a company and speaking to a "manager" who continued to tell me that it was the right part (it was obviously not) and that the part was damaged by me hence no trade for the CORRECT part or refund. I asked numerous times for the correct part or a refund to which the so called "manager" repeatedly found a way to blame the mix up and damage on me! PLEASE! do yourself a favor and review this seller before you WASTE your hard earned money. Dont be misled! GO TO and buy from 4wheelparts.com Hey "manager" and 4wheelonline.com, keep my measly $75! Ill get it out of you one way or another!! I hope it was worth it!!

Had a simple question, with a simple answer, yet dealing with your customer service on the phone made it unpleasant. Not only was there a snyde stale response to my question, but there was absolutely no explanation as to why or suggestions on other options. From his answer, to every plainly spat no, no, no, no, and then click as I was still talking. First experience with this company and now I will never do business here and recommend others do the same. Horrible, horrible customer service.

Ordered set of fender flares on February 28th. Expected to be at my house within a week. I called 13 days later and the item was backordered. No sympathy or any other explanation. We switch from a smooth product to a textured product (for the sake of time). I'm unhappy about this but we did this on March 13th. They told me I would have my product on my doorstep in 2, maybe 3 days at the most (putting it on my doorstep No later than Thursday). I call Thursday to get a tracking number in the afternoon and immediately I am told to call back Monday for help. Are you kidding me??? I ask to talk to Buddy. He ends up emailing the warehouse and telling me i will hear back within 30 minutes. 2.5 hours later they finally call me back with a tracking number. As of 4:31pm my item still hasn't shipped from the warehouse, it has only been processed. I cannot even begin to explain the amount of anger, disappointment and frustration with this company. I will NEVER recommend 4WheelOnline to any of my friends who need anything for their vehicles. Absolutely disgrace of a company.

Long story short, I ordered wheels over the phone to make sure I wouldn't have any problems. Told them year make and model. Receive them by UPS, go have them installed and they don't fit my vehicle. I tried send them back, arguing with them they told me they fit my vehicle and won't pay for shipping to return them.