Julia S.
Really terrible customer service
Really terrible customer service. They sell faulty products and don't stand behind them. It's a shame, as they were my go-to ink site but it's back to Printpal for me. I have 2 cyan ink cartridges that my printer won't recognize and who knows how many more I bought from this site that I haven't tried to use yet. I contacted them back on June 12 about my issue and 7 weeks later I still don't have a refund or replacement, but they keep stringing me along. I'm starting to think this has become a scam site, but it used to be legit. Would NOT recommend purchasing ink from this site. I see from the other reviews I'm not the only one with this problem either.
