System413Professional game and web hosting, with unlimited CPU performance and rapid support.
System413 (413.io) has 91 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Internet & Software · Colorado Springs, Colorado
Excellent
Internet & Software · Denver, Colorado
Excellent
Internet & Software · Colorado Springs, Colorado
Excellent
Internet & Software · Greenwood Village, Colorado
Excellent
Showing 7 reviews with 4 stars · Clear filters
honk B.
Another EDIT: Well 413 still kinda sucks, but it's better, the owner explained to me why there was downtime and he MIGHT give me my SLA credit, the 2 months of work lost is still kind of a big oof to me, but the support team response time is much better now.
Wilm F.
people helped me a lot and its pretty cheap.
Response from System413Nov 15, 2020
Wilm your Redstone Plan was already activated 3 days ago, minutes after you ordered it. it is active under your account. Please check your email and spam folder for the login link, or open a support ticket for help. You can find all the ways to contact us at https://413.io/support Edit: Thanks for your feedback! :)
Reflxction
In terms of providing the service, this host is just right what you want. The functionality of all services is *more* than excellent. However, I wish the support could be faster and more responsive. Might have been me facing time-zone issues considering the fact that I live on the other side of the world, and most of the support team in the USA, but if they were able to hire support employees from all around the world, I would put 7 stars out of 5. Nonetheless, it's a 1-time wait before getting access to your stable and optimal service. Guess it was worth all the patience :) #413
Response from System413Aug 7, 2020
Thanks for the review, very appreciated. Live Chat is available from 9:00AM - 12:00PM, 1:00PM - 5:00PM CST (Mon - Fri).
customer
This server is very fast and reliable good hosting
Response from System413Jul 9, 2020
Hi, I am very sorry that you are having problems connecting to your server. If we can, we would like to investigate this problem further. We provide Live Chat support, as well as support tickets, help on Discord, and even respond on Twitter. We can fix connectivity problems at every stage, from our nodes to DNS. If you are having issues connecting to a location, we will work with you to move your server to another node free of charge. Our ultimate goal is to make sure you can enjoy your server and get a great lag-free experience! I am sure that we can fix this and quickly start and restart your server, as well as help solve all the other problems that you have encountered. Best Regards and Happy Gaming, - Nastya B
Kuouo & T.
Setup took has taken ~100 hours due to technical problems hours as of writing. Have received hardware issues and not received a VPS yet, but staff are trying their best and have offered service that they don't advertise. Good ticket/support system available in their Discord. Will update this review when product is received. UPDATE: Staff have replaced our VPS temporarily with a free upgrade to a dedicated AMD Epyc 2nd gen processor (8c/16t) and added an extra 140 gigabytes of storage. Upped to 4 stars because I'm not sure how to give 4.5/5.
Response from System413Apr 25, 2020
Thanks for the review guys <3, we're sorry the Seattle VPS didn't work out this month :\ We're hiring another sysadmin, getting NAT on our host to work so no delays on VPS like that will ever happen again. We hope the AMD EPYC will more than make up for it and suit your requirements. Thank you for understanding during this difficult time. -Nastya
customer
Server has good uptime - very little lag.
Response from System413Mar 20, 2020
Thanks for the review and feedback!
Papa G.
Very helpful staffing, only downside was unfixable low performance streaks that sometimes plagued server. Thank you for everything, might be back!
Response from System413Feb 3, 2020
Thanks for the review. We're sorry it couldn't be perfect for you, as you run a modded server with lots of players, sometimes tps lag is unavoidable. We're adding a new AMD Ryzen 3800X node in a few days! It will be announced on our Twitter @Sys413