411 LocalsReviews of 411locals.com

Response from 411 LocalsSep 13, 2024

Hi Juan! We appreciate your patience while we worked to address your concerns. We are pleased to confirm that the issue you raised has been resolved. Your cooperation in providing the necessary time and information was invaluable in achieving a resolution. We are committed to continuously improving our services and greatly value your feedback. Should you have any further questions or require additional assistance, please do not hesitate to contact us. Your satisfaction is a priority for us. Thank you once again for your understanding and cooperation.

Response from 411 LocalsAug 15, 2024

Hi Daniel, We are truly sorry to hear about the difficulties you’ve experienced with canceling your subscription and the continued billing issues. We understand how frustrating this must be. Please contact our customer support team, and we will make your case a priority. We appreciate your feedback and are dedicated to improving our service. We’ve previously requested additional information to help resolve this issue, but it seems we haven’t received a response from you yet. Thank you for your attention to this matter.

Response from 411 LocalsAug 15, 2024

Hi Freddie, We are sorry to hear about your experience. We take these matters seriously and want to help resolve any issues you’re facing. Please reach out to our customer support team and we’ll work on finding a solution. We’ve previously requested additional information to help resolve this issue, but it seems we haven’t received a response from you yet.Your feedback is valuable, and we are committed to enhancing our service.

Response from 411 LocalsJul 31, 2024

Hi Aleydi, Thank you for sharing your feedback, and I’m sorry to hear about the difficulties you’ve encountered. We genuinely want to address any issues you’re facing and ensure that your experience with your service with us. To better assist you, could you please provide us with more details about your situation? This will help us investigate and work towards a resolution. Additionally, keeping a record of your interactions with our team will be useful as we work together to resolve this. We’re committed to improving our service and appreciate your patience as we look into this matter. If you have any immediate concerns, please reach out to our customer support team directly at 866-391-0622 Thank you for your understanding, and we hope to find a positive resolution for you soon.

Response from 411 LocalsJul 18, 2024

Hi Margarita, We value your feedback, and gaining insight into your specific experience will aid us in addressing any concerns you encountered. Could you please provide further details about the aspects of your experience that resulted in your negative review? Any information you can share would be highly beneficial, allowing us to take the necessary actions to enhance our service and ensure your satisfaction. Thank you for taking the time to help us gain a better understanding of your viewpoint. We eagerly await your response and are committed to achieving a positive outcome.

Response from 411 LocalsJul 18, 2024

Hi Joseph. We acknowledge your concern regarding the multiple unwanted calls you have received. Please accept our sincere apologies for any inconvenience caused. We want to assure you that we have taken your feedback seriously and conducted a comprehensive investigation to prevent such incidents from happening in the future. Ensuring your satisfaction is our top priority, and we have promptly addressed this issue. Thank you for bringing this matter to our attention. We sincerely appreciate your patience and understanding throughout this process.

Response from 411 LocalsJul 18, 2024

We value your feedback as it helps us address any concerns you may have. Could you please share more details about your experience that led to your negative review? Your insights will assist us in enhancing our service and ensuring your satisfaction. Thank you for helping us understand your perspective—we anticipate your response and aim to resolve this matter positively.

Response from 411 LocalsJul 22, 2024

Hi Pam. We are dedicated to resolving the concerns you raised in your recent review. To ensure we provide you with the best possible resolution, could you please share any additional information or details about your experience? We had requested this information earlier to accurately assess your account and offer a suitable resolution, but we have not yet received a response from you.