411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
411locals.com
Website
411locals.com
Category
Sales & Marketing
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Scummy. Keep spamming my business line and keep clicking on my paid ads. I've advised many times to stop calling with the automated spam calls. They keep calling regardless. Shady to the core
Response from 411 LocalsNov 25, 2024
Hi Andrew,
Thank you for sharing your feedback. We apologize for any inconvenience caused by the calls and ads. It's never our intention to cause frustration.
To help us resolve the issue quickly, could you please provide some basic information, such as your business name or account details, so we can check everything on our end?
We’ll make sure your business line is removed from any automated call lists right away. If you have any other concerns or specific requests, feel free to reach out, and we’ll be happy to assist you. Thank you for your understanding.
JD
John D.
I don't even know where to start
I don't even know where to start. All I know is I have paid paid paid. I have advertised with them for over two years. Honestly I think I talk 1 person. They continually call me and try to get me to add more things to my website et cetera. Most of the time when I do get a call and answer they will hang up. When I have complained to them they simply try to explain to me all the calls that they have generated for me.It has even been quite a task to cancel with them of course had to give them more money to hopefully do so. If I had to do it over again I would not use them. Something is just not right.
Response from 411 LocalsNov 18, 2024
Hi John, We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us. We completely understand your frustration, and we sincerely apologize for any inconvenience you've faced.
Our goal is always to deliver valuable services and top-notch support to our clients, and it’s clear we didn’t meet those expectations in your case. The issues you've raised—difficulty reaching a representative, unwanted upsell attempts, and trouble with the cancellation process—are certainly not the standard of service we aim to provide. We’d like to investigate this matter further and do everything we can to make things right for you.
Your feedback is important to us, and we’re committed to resolving any outstanding issues. We have completed your cancellation request, but we would also like to schedule a follow-up call to address the concerns you’ve mentioned and ensure everything is fully resolved.
Thank you again for sharing your thoughts, and we look forward to the opportunity to improve your experience.
DB
David B.
Scam Cold Callers that call my google…
Scam Cold Callers that call my google paid advertisement number and I get charged for their call. I have transcript of me informing them to stop calling me and they hang up on me after they are the ones spamming me. I will put this on every review site possible to save folks from these scammers.
Response from 411 LocalsNov 18, 2024
Hi David,
We sincerely apologize for the frustration this has caused and appreciate you bringing it to our attention. We understand how upsetting unsolicited calls can be, especially after you've asked them to stop.
Please know that we take your concerns seriously and have placed a restriction on your number to prevent further calls. We hope this resolves the issue.
Your feedback is important to us, and we’re committed to ensuring this doesn’t happen again. Thank you for reaching out, and we appreciate the opportunity to address this matter.
RM
Roberta M.
Horrible company
Horrible company
Scammers
Beware
They won’t stop calling
Response from 411 LocalsNov 8, 2024
Hi Roberta, Thank you for your feedback. We're sorry to hear about your experience. We strive to provide quality service and respectful communication with all our customers. If you've had any issues with our calls, please reach out to us directly and we’ll ensure you're removed from our call list. We appreciate the chance to improve and address any concerns you may have.
RG
Rick G.
This is the worst company i advise…
This is the worst company i advise anybody who wants to be on the internet. To find a different company 411 locals will let you down. They don't answer their phones. And when they do, you're talking to somebody that barely speaks english. You can hear chickens in the background very unprofessional, furthermore. This company does not stand up to their word and they will trash your company. And you will have nowhere to stand. I highly recommend using a more reputable company, 411 locals.
Well, do nothing for you. They cost me over a $140000 in clientele.
411 locals is a Bad company to work with
Response from 411 LocalsOct 22, 2024
Hi Rick, Thank you for sharing your experience. I’m truly sorry to hear about the challenges you’ve faced with our service. Your feedback is very important to us, and I want to assure you that we take these concerns seriously.
We understand how vital effective communication and reliable support are for your business, and it’s clear we didn’t meet your expectations this time. I would appreciate the opportunity to discuss your experience further and see how we can resolve this issue.
We will reach out soon to address your concerns. Conducting an account review is essential to identify the root cause of the problem. Your satisfaction is our top priority, and we value the chance to make things right.
Thank you for your understanding.
EM
Elio M.
TOTAL SCAM! BEWARE!
Do NOT trust this company! They are nothing but thieves who only care about stealing your money. They promised us a professional website but delivered a disaster—never asked for any details or photos of what we wanted. On top of that, they cloned our Google page, and now we’re fighting to get it back. Complete nightmare!
What’s even worse is how they treat their customers. We communicated in Spanish from day one, while they were trying to convince us … until they got our money. After that? Not a single call in Spanish. They blatantly ignored us, hung up on me and my partners multiple times, and refused to cancel the service. We tried to avoid paying for this mess, but they outright lied—told us the first month would be free, then demanded payment for their awful service.
This company is the definition of scam and unprofessional and I don’t really understand how they are still in business. Save yourself the stress, time, and money and STAY FAR AWAY. Dealing with them is like getting trapped in an endless fight with zero resolution, it’s been 3 months and I’m still getting calls from them. Avoid at all costs!
Response from 411 LocalsOct 22, 2024
Hi Elio,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and apologize for the frustration and difficulties you’ve encountered. It’s clear we did not meet your expectations, and we understand how distressing this situation has been for you.
Your concerns regarding website delivery, communication, and service quality are very important to us. We strive to provide a professional and supportive experience,
so we’re saddened to find that we didn’t meet your expectations.
We will reach out soon to address your concerns. A thorough account review is essential to identify the root cause of the issue. Your satisfaction is our top priority, and we appreciate the opportunity to make things right.
Thank you for your understanding, and we look forward to working with you to resolve this matter.
SC
Stephanie C.
they still money from business owner…
they still money from business owner dont make business with them , they charge double whenever they want they lie , avoid them
Response from 411 LocalsOct 14, 2024
Hi Stephanie,
Thank you for sharing your experience. We're sorry to hear about your negative encounter. We appreciate your feedback and are dedicated to improving our services. If you’d like to discuss your situation further, please feel free to reach out.
We’ve also requested additional information from you to help us investigate this issue further and look forward to your response when you can.
YL
Yessica Lizbeth A.
Lo peor
Mi esposo contrato a esta "empresa" que solo le cobro cada mes puntual pero nunca recibio lo que prometian. Hasta la fecha no puede hacer cancelacion del servicio, la única manera de que no cobraran más fue cancelar mi tarjeta.
Es una completa ESTAFA.
Response from 411 LocalsOct 9, 2024
Hola Yessica Lizbeth,
Gracias por compartir tu experiencia. Lamento mucho escuchar las dificultades que ha encontrado. Sus comentarios son importantes para nosotros y los tomamos en serio.
Actualmente estamos esperando su respuesta con la información básica necesaria para investigar su cuenta y ayudarlo a resolver este problema. Queremos asegurarnos de que reciba el apoyo que necesita y que sus inquietudes se aborden adecuadamente.
