Jeiker L.
Never thought I’d be scammed by such a…
Never thought I’d be scammed by such a company.

411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Sales & Marketing · Las Vegas, Nevada
Excellent

Sales & Marketing · Las Vegas, Nevada
Excellent

Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
Showing 204 reviews with 1 star · Clear filters
Jeiker L.
Never thought I’d be scammed by such a company.
Ingrid R.
For a bad review: "The company 411 Local charges for a service it does not provide. Their customer solicitation practice is deceptive and amounts to theft. I would not recommend this company to anyone."
Response from 411 LocalsFeb 8, 2024
Hi Ingrid, sorry for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
customer
This company is a HUGE advertising SCAM!! they take your money and make a chincy ad and they don't even advertise or have access to advertise on Google!!They put some random number that isn't even yours so they can" screen the calls ", its all so shady , I kept telling the guy that i want my money back and he kept promising everything will be ok and he didnt listen ! I did NOT recieve any calls or customers !!For $400 a month , NOT even one call , nothing , My friends and I COUULD NOT find my ad anywhere on the internet!!! They will lie and scam to keep your money after you dispute it !! I am so mad that these criminals are scamming us out of our hard earned money and getting away with it!! They need to be stopped !!! Ps .in response to their reply , I tried to talk to the guy on my case and message him my concerns to cancel and get a refund and he dismissed my concerns , they think their reply acting like they want to help is fake and an act , they are all about taking your hard earned money , they never advertised for me, anyone can create a fake ad and pretend, the proof is NOT one call or message, and when we looked up salons near me , my name was nowhere to be found !!
Response from 411 LocalsFeb 1, 2024
Hi Customer, sorry for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
Antoni Noel Caceres L.
no soy una persona de andar haciendo opiniones, en cuanto a esta empresa me dejo decepcionado con sus servicios en total les di como 233 dólares por un servicio pésimo, creanme amigos míos no contraten esta gente,les cuento brevemente mi experiencia con esta empresa 411 locals, cuando me llamaron me bajaron el cielo y las estrellas que me darían buena publicidad para mi negocio, lo peor esque me dijeron que mi pagina web ya estaba hecha pues yo solo la compartía pensando eso me daría mas trabajo, un día derrepente me tomo el tiempo de ver la pagina que me habían hecho y me entero me habían puesto como una empresa de limpieza, cuando enrealida mi pequeña empresa se dedica a trabajos técnicos electricidad refrigeración plomería y pintura handyman, cuando llame para cancelar el servicio me dijeron no se me haria ninguno cobro, y solo lo cancele y cometieron el descaro de usurpar mi cuenta bancaria y sacar dinero cosa que nunca tuvieron hacer por el pésimo servicio que ofrecen, esta gente debería dedicarse a otra cosa no a vender publicidad.....
Response from 411 LocalsJan 16, 2024
Hola Antoni, gracias por tus comentarios. Lamentamos que tu experiencia con nosotros no haya sido placentera. Por favor, envíanos un correo a [email protected] para que tu caso sea revisado a detalle y podamos solucionar esto. ¡Muchas gracias!
APPLIANCE REPAIR MM L.
We had been working with them for nine months, during which they provided us with 1-2 clients per month at a cost of $186. This was the poorest performance compared to any other advertising services we had used. When I requested the cancellation of the service, they charged us an additional $184.
Response from 411 LocalsJan 16, 2024
Hello, we are sorry for your experience. Please let us know what went wrong at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
Eric S.
These people are definitely scams Did anyone talk to a guy named ash That piece of c***Yes, that's about my family and then all my information. Everything about me. I told him bands and talk to him with trust. Because I almost fell for His bullshi I am gonna do whatever I can do to take these people down I need to get information about them and what they did to you guys and And proof I have people High up if you know what I mean But I can't do it alone it is almost christmas It's the holidays and they
Response from 411 LocalsNov 27, 2023
Hi Eric, we apologize for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
Jeffery
Signed up in January, tried to cancel in March but they literally wouldn't let me, would just transfer my phone call indefinitely or say they'd cancel and didnt. Finally got officially canceled in April after I FROZE MY CREDIT CARD. They continuously call me every day, sometime up to 3 times in a day to solicit service, 6 months after I cancel. I beg them to stop harassing me and they just taunt me. DO NOT SIGN UP FOR 411 LOCALS, ITS A SCAM!!
Response from 411 LocalsOct 10, 2023
Hello Jeffery, I’m sorry to hear about your experience with us. This is not typical of us, and we can assure you that 411 Locals is a legitimate company that strives towards the best we can be. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation. Please get in touch with us at [email protected].
Thomas` A.
I have been with 411 locals for 6 months. I am deeply disappointed in their service. First they set up a web page for my Company, gave it SEO 1st page ranking but used their phone number. so they were talking phone calls for my store. Mostly intercepting existing customers who were searching for my store information, to contact. My customers were complaining that it was very difficult to understand 411 Locals due to a India accent. Then they wanted to charge me for transferring the phone calls they were receiving from their 1st page ad for my Store that had their phone number, not mine. The more I complained about their ad the less they did for me until they were doing nothing except charging every month. I have not received any communication from 411 locals for months. Now I writ Customer support formally cancelling advertising for my store. Next they call to verify my cancellation, and I am not available, saying they will call back. Rather than call me they send an email to call them at a specific number. I call it, getting a recording that wants me to enter a passcode and hit # (pound) thing is I am not sure what the pass code is and what I think it is cannot be entered because it is alpha numeric. So I email a request to have them call me to VERIFY Cancellation, and I am still waiting 3 days later. Then I got an email that says they are frantically trying to reach me, Yeah right. This company is shameless in thier dishonesty. I am done with 411 locals and would never recommend them or the service to anyone. Stay away from 411 Locals
Response from 411 LocalsOct 10, 2023
Hi Thomas, we apologize for the misunderstanding regarding the 411 Locals Connect service. We would be happy to provide a detailed explanation of that service just for peace of mind. You can always reach us at [email protected] should you have any additional questions or concerns.