Mike G.
Solid cart software.
I've been running a online store for over 5 years now. I thought 'owning my cart' would be a better option than renting, so I was using X-Cart for a while. Everything that went wrong, server or X-cart wise fell on my lap and I found myself dealing with fixing the cart more than I was working on stocking my store. Worse off you have to pay a good chunk for customer support. We tried 3D Cart and it's been vastly easier and better. If we have any trouble their support has been really nice and able to get us the info we need or they solve said issue within an hour or so. The cart software itself has only been improved with a new interface, and though our store is fairly basic we have no trouble making making product pages look nice and keep the storefront in general our own unique look. Seriously it's a huge perk not having to sort out any technical problems, you let them handle it and you continue trying to market yourself or just keeping up with sales. Only issue is the low bandwith at the basic option but we have no other need to upgrade to the next tier.
Response from 3dcartJun 22, 2016
Thank you for your helpful review! We hear this feedback often from merchants who switch to 3dcart after struggling to solve technical problems on their own with another cart. Our 3dcart support team is available by phone, email and chat 24/7 at no charge to help our merchants build a successful online store.