39DollarGlasses.comReviews of 39dollarglasses.com

glasses have wrong prescription. returning for replacement. i have been getting glasses from you for years this is first bad order

when i wear them i have to put them down to the end of my nose to see without blurring

I have always had great luck with 39DollarGlasses, but this time has been a bit of a bust. We are still waiting for my husband’s second pair, which has failed inspection TWICE!!! And, if I had not called and ask for the first pair to be sent, we would still be waiting for it, too. Please communicate better with your customers when there is a problem. I should not have had to call and check on the order.

I have been a long time customer of 39dollarglasses, and have been mostly satisfied up to this point. Recently the quality has dropped off though, with glasses not lasting as long, taking scratches easier, and breaking while simply taking them off or putting them on. This last order I put in for sunglasses and glasses took a long time to come in, and when I received it there were defects in both. The glasses had a crack in the nosepiece and the sunglasses were warped in the left lens. I sent them back for a complimentary remake nearly two months ago and still haven't received them back. Customer service has been helpful, but given conflicting information. I have had to email them three times to get an order even created, and then the production time has been two times longer than they said it would be. The max was supposed to be 9 days, it's been over two weeks. They did offer me a discount on express shipping, though it would have been better if they had just paid for it. It seems like their production quality has dropped and their time has increased. Maybe they have gotten more orders lately and that is the reason, but if that is the case, they need to be upfront about that.

Glasses were sent quickly but lens quality is lacking

I got my glasses. They were both great, but the only reason I got two pair was a "Buy One Get One Half Off" recommendation during checkout. I went back in to order a second pair, then was charged full price for both.