360faucetsReviews of 360faucets.com

Husband ordered and paid extra for expedited shipping. After 4 days of hearing nothing, I checked the status. Nothing. I emailed and this was their response… Thank you for reaching out! I have informed the relevant departments to ensure that your product is shipped immediately, and it will be shipped as soon as possible. We sincerely apologize for this delay. Then my husband asked for a refund for the expedited shipping since it never happened, and then I got an email that they canceled my order. ?! No refund in my bank account yet. Hope we didn’t get screwed.

360 faucet screwed me over on an order. They delivered it to the wrong place and won’t make it right. They’re very hard to deal with. I wouldn’t recommend them at all.make sure you buy from somebody else and check the reviews on this company not good I called in the address and it showed in your shipping address it was right you just shipped it to the wrong place and you won’t make it right I hope other people don’t make this mistake

I bought a shower curtain from them online and when I received it the quality of the material was horrible and thinner than Saran warp and was not at all what was advertised and honestly, I could have bought the same shower curtain in a dollar store, so I contacted them to return it only to be told they do not take returns because what I bought was "custom made". This is not advertised anywhere on their website and no representative from their company ever came to my apartment to take measurements nor did they ever ask me what the measurements of my shower were so they could custom make it for me and I would have NEVER spent my hard earned money to buy a "custom made" shower curtain online. This business is nothing more than a scam and I absolutely DO NOT recommend them to anyone. Buyer beware !

Terrible customer service. I purchased a shower system and tried to get answers regarding the safety valve before installation. I hot no respfrom the company after multiple tries so I returned the item.

This company doesn’t stand behind the products it sells. If there is an issue with your faucet or shower unit, you’re stuck with the poor quality goods and out the money. I bought three vanity faucets and all three of them were faulty from within the housing assembly. 360Faucets will not refund me or replace the units. I’ve provided them photo and videos of the faucets issues. I suggested they receive the faulty units back so that they can investigate why they’ve failed. But they don’t care. I feel sorry for the other customers who have installed them and have them leaking under their sinks. The shower unit when unpacked had a crimp in the edge of the metal, they wouldn’t exchange it. We also bought a kitchen sink faucet. Never bothered to install it after all the issues with with the vanity faucets leaking. Bad quality products, terrible customer support, no returns or refunds. Buyer beware!

Company día not stand by their garbage nor do they answer when needed. Chances are you will be blocked. DO NOT BUY.

This company has a horrible return policy. In order to return the product it must never have been opened. No exceptions. I didn’t realize the faucet didn’t come with a plate to cover the holes from the prior faucet. Without it the new faucet is useless to me. If you purchase from them just understand that they make it pretty difficult to return something for a refund. I regret buying from them.