Called 2 movers to get an estimate & the representative started to argue & very rude. I was shocked at his bad attitude lack of customer service abilities. When he gave a quote I said I had another that was less & he became very angry saying I could not get estimate less then his. I also found out that 2 Movers are NOT a moving company as they outsource your estimate to moving companies to call you.
CS
Candida S.
Last night I was looking up U-Haul…
Last night I was looking up U-Haul rentals. 2Movers popped up offering to do the moving for me. I left my contact information and received a call this morning from a mover named Russell. We talked numbers and because I wasn’t able to commit due to funds. Russell suggested that I don’t contact them or any mover until I have funds to commit. Terrible customer service.
MN
Mrs N.
Trash playing games on the phone giving…
Trash playing games on the phone giving quotes that are double of anyone else’s rates. Seems like a phone scheme. Don’t trust these guys or give them any money. Not a real company and it’s hard to get there real location. Phone number isn’t registered. Unprofessional and called me names because I knew better about the prices.
JE
Jeri E.
RUDE RUDE RUDE
The guy on the other end of this phone number 1 (877) 804-1448 for 2movers is awful. They have a sponsored google ad and it’s 65/hr to get you in but I called & this guy was the worst!! Our conversation lasted about 1 minute & it made me mad enough to write this review. Do NOT give them your business- their rating speaks for itself. I guess they are only long distance movers & any time I asked a question it was met with “we can’t help you”. Not nice at allllll go somewhere else!!! I wouldn’t want nasty ppl like this in my space. Glad “they can’t help me” & I’m not giving them my business.
AJ
Amy J.
Horrendous experience!
Horrendous experience!
I went to what looked like a professional website to find a moving company for my cross-country move.
The 2 movers website linked me to a company called Ryder Relocations which looked like they had a reputable website, reviews, company information etc.
My experience with 2 Movers and Ryder Relocations has been nothing short of an absolute nightmare!! My husband and I hired Ryder Relocations to move our stuff because the price seemed reasonable at $2800 and they promised a 14 day delivery window over the phone with the sales team. First of all, they were a day late to pickup and delayed the pickup until the very end of the last day of the pick up window. Then, they charged us substantially more (almost $5000) than the quoted price upon arrival to pick up our stuff.
There's multiple phone numbers to call for Ryder Relocations - which is a red flag. When you call customer service, you wait for hours to get anyone on the line to talk to - and when you do speak with someone they say "it's not their department" and they cannot provide any information and provide you with another phone number to call. We've called customer service 20+ times and no one can tell us or provide a location or estimated delivery time, after a month of living without our things. This feels like robbery.
I am third trimester pregnant and had back issues from sleeping on a couch for 3 weeks until we finally bought a mattress after realizing our stuff won't be here anytime soon. We've had to buy thousands of dollars worth of household goods, clothes and furniture because our stuff has been delayed.
We are filing a complaint with BBB and the Department of Transportation. We will have to seek legal action against the company for not holding up this legal contract. This business shouldn't EVER be trusted with your money or your stuff!
AJ
Andrew J.
2Movers is an absolute nightmare of a…
2Movers is an absolute nightmare of a company to deal with. They picked up our belongings in October and as of now(December 19th), they still haven't delivered anything. This is not just a delay; they have broken their bill of lading contract and completely disregarded the 30 business day contract they promised in writing and during the sales call(although 30 days was the worst case scenario. Sales dude said it would be two weeks initially).
To make matters worse, they managed to ship my wife's precious wedding dress to the wrong location across the country. It's baffling how they could get something so important so incredibly wrong.
I strongly urge anyone considering using 2Movers to look elsewhere. This company's actions are borderline moving fraud, and they have caused us immense stress and frustration. We aren't exaggerating when we say this is an awful company. Steer clear to avoid the same nightmare we've been enduring. I hope this company goes bankrupt so they will stop scamming people out of moving with them.
CK
Courtney K.
Disrespectful and Rude
I attempted to request a quote to move my mothers things from Detroit to my home in Alexandria. They called me multiple times a day for three days straight. I am a teacher and unable to take calls during most of the business day and having all the missed calls was annoying but not problematic. That, sadly, was the most pleasant part of dealing with this company. I called them back and was transferred to a gentlemen who gave an extremely hard sell before I gave him my requirements and told him I was not ready to schedule anything immediately but was instead simply gathering information I would then use to make a decision with my family. He never gave me a quote but instead asked what I might think a fair rate. I shared my number and asked what he thought they might charge based on the information share. He said "no one is going to move her things for less than 2k". For reference she has one armchair, one bookshelf, one love seat and a full sized mattress. I simply told him after that, "no thanks, I don't think we will be using your service." Then, as I was attempting to say thank you and disconnect he said, "Yeah, fine, go burn your mothers stuff then."
I have NEVER had anyone speak to me like that while attempting to transact business in my life! Add to this the fact that I called back to attempt to speak to a supervisor and was told that the supervisor was busy, there was no department for that, and that they could not share a supervisors name or number. This is OUTRAGEOUS and they should not be permitted to operate at all. I would not wish a call or an attempt to do business with these people to my worst enemy, or even a rabid dog. RUN, do not walk to another option for this service.
MA
Malkd
Don't use even for a quote, sell info and manipulate
Do not call even for a quote. Employees are horribly mean and the entire experience felt extremely scammy. I called in to get a quote for a move that won't happen for a few months. The first person who I called with was relatively pleasant and was going to give me a quote for a general square footage since I did not have an inventory list. But then he forwarded the call on to another person who was absolutely horrible. He essentially kept pressuring me to sign a contract and kept badgering me when I said I would like to have some more time to consider, as I was calling in to gather some quotes and do research on the behalf of someone else. He then tried to use basic scammy manipulative language to try and guilt then scare me into signing a contract. When I said that I was just relaying the quoted number onto the person I was calling for, he kept saying that "wouldn't ____ want the lowest rate, so you should just sign". The moving companies they sold my info to also continuously called me when that was not what I consented to. The person started to mock me when I was conveying my uncertainty and then became plain aggressive.