25karats.comReviews of 25karats.com

I wanted to order a new setting for my current diamond wedding ring. My old ring was white gold, which shortly after I got married I discovered I was allergic to. I have now been married for 13 years, and I finally was able to change out the setting. I looked at a couple local jewelers and searched on-line, and kept coming back to 25 Karats. Their rings were much more beautiful than anything else I could find, and I loved that they offered palladium, since platinum was a little out of my price range (for the style of ring I preferred) and white gold was not an option for me. I wanted a setting with lots of diamonds and sparkle and I was not disappointed. My ring is GORGEOUS!!!! I can't stop looking at it! It is unique and almost antique looking, yet very modern at the same time. I mailed my old wedding ring to them and they reset my diamond into their ring. It was a little scary for me to do this, but they treated my old ring with care and concern and returned the old setting looking polished and lovely with a cubic zirconia replacement. I sent many emails, since I was concerned about sending my diamond all the way across the country, and Nevy returned every one of them in a timely and considerate manner. This is one very happy girl!!! Thank you 25 Karats!!!

We bought our wedding bands from 25 karats. They had the best selection of styles , great prices, and when I called to ask a few questions, Atilla was so helpful. The rings arrived on time and they look beautiful. They design was even better than the website showed, actually even more detail than I had thought. We chose palladium and I wasn't sure if they would have that "shine" but they do and they look just gorgeous. We really couldn't be happier. Thanks Atilla for your help.

We purchased our wedding band set from 25karats based on a friends recommendation and we are very happy. The rings are awesome. They are really heavy and are true to the advertised gram weights. Website ordering, curtesy call to verify the order and the packaging were top notch. We will definitely come back and recommend you. Thank you.

Please avoid this place at all costs. Yes, the prices are good. But you will pay if your ring isn't made correctly. My husband ordered a diamond anniversary band from 25karats and when it came, there were some workmanship issues...the shank was not round, someone polished off too much on one side, the filigree work on the band was wavy and sloppy. The scroll work was supposed to be in the shape of a heart, but the heart was wavy and lumpy. Very disappointed. We called the company and asked them if they would be kind enough to send us a Fed Ex label to pick up the ring so we could immediately return it to them. First GK, one of their customer service reps, told us they would. THEN customer service rep Nevy called us back later and changed his story. He said he would not give us a prepaid Fed Ex label after all, and that we had to send it back on my dime, and THEN they'd reimburse us the shipping costs. Fine. We grumbled about it, but mailed it back. When they received it, they REFUSED to refund us our shipping costs like they promised! They claimed the ring was made perfectly (it definitely wasn't) and that therefore they would not refund us our shipping costs like they promised. They do not keep their word; it obviously means nothing to them. It's disgraceful and disgusting. Shipping costs were only $20. You think they'd care enough about a customer to refund them the $20 like they promised. The workmanship issues were upsetting, but not keeping their word to us was way worse.

I had shopped around for a few months to find a bezel ring that would snugly against my existing wedding band, but I couldn't find one. 25 karats had one that I liked, so I emailed them to see if some adjustments could be made. They were quick to respond, came up with a plan to make the ring work, and did it all within my modest price range. The ring was perfect, it fit perfectly, and worked perfectly with my existing band. I would not hesitate to work with them again - what a great experience.

I was looking for a custom design ring and came up with 25karats.com. The custom ring specialist was very helpful at every stage from drawing the sketch to the final product. They informed me at the end each process and ask for confirmation. I am very happy and satisfied with the ring they created for me. They just made my dream come true!

We are so happy with the wedding band set we purchased! They are so beautiful. I wish I had bought my fiancé's engagement ring from 25karats.com, too. They have a huge selection of wedding bands and they are way cheaper than retail stores. I will definitely recommend 25karats to friends and family members.

I bought an engagement ring for my fiance and it was perfect. Customer satisfaction is at its finest,