24hr.supplyReviews of 24hr.supply

Sold me the wrong part costing me a loss of customers and future profits. Id give less than a one star if option was available. I asked for them to confirm part before i orderd it. You told me it wasnt possible and ASSURED me it was the correct part.

did not send sealer nor screws with order, nor did anyone respond to my complaint submitted on 09/08/24 needless to say i cannot recommend you in the future

They sent me the wrong parts and refused to help me, I ordered 2) A2-C3 flanges and they sent me 2) AC-C3W flanges they told me they don't carry A2-C3W flanges wich is what they sent me. They are blaming me for the order and are not helping me out. Now I'm stuck with 4 Flanges

The company sells defective expired batteries and is basically a company who steals money from customers beware of these thieves

They sent me 2 sprinkler heads, one of them without security guard. When I called notify them about it, guy asked me hundreds of senseless questions and pictures 👎🏿

Dishonest seller. A 50 gallon hot water heater which still have 5 in stock after I placed my order suddenly was "damaged" upon inspection and was the only one available in their warehouse. Ok I would wait for a new stock as initially offered... oh that wouldn't be possible because the manufacturer won't ship them any. How convenient! I had a hunch that they wanted to cancel because the price they offered was below avg market price and figure they could make more $$$ a bit later. So lies lies and lies. AVOID.

Horrible customer service. Bought a new water tank and the delivery company delivered with no box and a broken pallet. Signed for by the contractor who has no idea what they are doing and 24 hour supply refuses to help with replacement or anything else. They basically said if it ain’t broken we can’t do anything. So I told them if I had a new car with dents and signed for it, it’s ok for me to drive off with it? Trash company.

This is company defines the reason to shop locally and NOT purchase through online stores. We purchased a hot-water boiler from 24hr Supply, and it was shipped by 24hr Supply to our home. Upon receipt everything looked ok. However once we went to install the product the following day, we started to remove the 250 lb. boiler from the crate, to find it was smashed on the bottom of the boiler. It had concealed damage that wasn't visible at the time of delivery. We contacted 24hr Supply about the damage. We were told by 24hr supply this was an issue with FedEX and they would not return the damaged boiler. We needed to take the claim up with FedEx, but if FedEx did not honor the claim we had to keep the damaged boiler...REALLY? 24hr Supply claims since we signed for the package it was ours. We should have inspected the 250 crate and removed the boiler to find the hidden damage under the boiler. REALLY?...We are expected to take a 250lb boiler out of the box on the front walk and inspect it when the FedEX truck arrives. We ordered a new, undamaged boiler and received a damaged product that 24hr will not return. We have been dealing with FedEx on this to resolve it, but this company defines a nightmare. We actually contacted the manufacturer, and they stated this dealer should return it and they would sort it out with them, but 24hr still refused to return the boiler. The $4,000 boiler sat on our front steps (the delivery point) for weeks as we did not want to move it, as FedEx or 24hr Supply might try to blame us for the damage. Our family of 6 people, went 26 days without hot water. We have yet to resolve the issue. We had to purchase new boiler from another distributer. BUYER BEWARE!!!!