247ride.comReviews of 247ride.com

Great driver and an easily organised ride, however don't be surprised to see additional fees charged a few weeks later that effectively tripled their 'cheaper' fare (see photo of updated receipt). Their advertising says they are a better option as 'the other guys' have extra fees, but they will absolutely gouge you for any additional minute, plus the difference in actual drive time vs the 0400am equivalent, and anything else they can (they have a raft of clauses that entitle them to charge additional fees for many many reasons). They even, ironically, state that 'The other guys' have 'Taxes added at the end of your booking' - what an absolute joke!! Buyer beware, DON'T use these guys. We'll never, ever use these rip-off artists again. I wish I'd looked at their Trustpilot.com and/or Google reviews before we booked....

Booked a private luxury minivan from LAX to my home. Reservation # 86725 for 6/12/25 @ 8:15PM. The process to book was easy and received email confirmation right away. Even received text messages confirming the reservation. They said the driver would be assigned and they would reach out to me at least an hour before my scheduled pick up time. This is where things went south. Never received a text or email with driver information. Reached out to the company using both text and email at 7:45 and only received a generic response back stating they will evaluate the email within 24 hours. Tried to reach out to them a couple more times and waited curbside for a vehicle to come. "NO SHOW" Don't use this company, I should have seen the red flags when is only done online and they do not answer their 888-700-1222 phone line. No matter what you select, they ask you to email them.... Ended up booking an Uber and they showed up within 5 minutes of booking. Lesson learned

These guys came late with a breakdown story in a replacement van that was dirty, unsafe and the replacement driver looked stoned. They cancelled my prepaid return service hours before our return flight. Said they'd refund my credit card. They actually added fees and charges after I flew home. I had to scramble my family of 7 at the last minute. These guys are fraudsters.. Disney, John Wayne Airport and Anaheim BBB should ban them from operating shuttle services. Their website is a a fraud to take credit cards numbers and make unauthorized charges. Anaheim can do better! Disney can do better! The airport should keep them off property.

If I could leave no stars, I would! If you are looking for transportation to and from the airport to the cruise port, ABSOLUTELY DO NOT use 24/7 Ride transportation out of Los Angeles. Do your research (I did not look deeply into them as most reviews on their website were good, lesson learned😒) I booked 3 legs of transportation with them. Upon arrival at LAX, the driver was there and everything "seemed" to go smoothly with the first leg. The second leg, We were scheduled to be picked up at (9:30 a.m.) at our hotel and taken to the cruise port. Payment was made online the night before. We were ready and waiting at 9:15 a.m. and waiting and waiting. I called multiple times including the driver we had the day before. I would only receive a message that changes or cancelations were to be made online. I was never able to physically speak to a person. At 10:30 a.m, we finally had to call another service provider to get us to our cruise port. I emailed them as instructed in the VM you receive when you call the 888-700-1222 number listed on the website, asking for a refund of the $75 I was charged for their NO SHOW. After we were picked up by another service, it was then they responded with a copy of my 1st leg reservation as if they were telling me they provided the service. I responded with a screenshot of the 2nd leg reservation and asked them to review their records. They were a No Show and I expected a refund. It was then that 24/7 ride responded with the itemized list of ADDITIONAL charges they tacked on to my first reservation. The driver was apparently early for my RESERVED 12:30 p.m. time so they charged an additional $1.50 per minute for the driver being 27 minutes early and I hadn't even picked up my luggage yet!!! In addition, they charged me for "excess duration" fees! (whatever that is) for a total of $62.50 of additional charges!!! There was ZERO traffic, they had the all the information needed to determine the time of travel, I never requested early pick up, in fact, I intentionally scheduled 12:30 to allow time for luggage pick up and on top of all of this they NEVER acknowledged that they did not show up for a scheduled and paid reservation, just argumentative responses of "you signed the contract" basically stating that they can charge what they want and if you if you try to dispute it, you'll be charged $50 by the credit card company. This company is a SCAM and I highly recommend finding another transportation service

Total scam!!! Read entire agreement. Small print says they can charge a “traffic” fee “per minuter” for anything longer than 5am traffic. Then I called the driver and asked him if he could pick me up earlier in the day and he tried to get me to double pay him (privately) in addition to what I paid the company. Hi name was Luan Nyguen. Their agreement also says they can charge you a $50 fee for each transaction dispute you file with your bank. Ya, that’s right, dispute a scam charge, and pay more for trying to make it right. Buyer beware! Run, don’t walk, away from these charlatans. Proud to sign my name to this, Dr Mathew Draper

worst experience ever , please dont fall for this company, i prepaid for this service 2 months ago , when I landed I discovered : 1- they changed my car without my approval. 2- they charged me extra 122 USD for waiting time and traffic. 3- their driver showed up 40 minutes late after I left the terminal. 4- when i called them they said they acted within the policy and they dont care about all my complain. what is even worse they keep sending me an email everyday that if I charge back my credit card for any reason they will charge me $50 for each claim??? please check other companies and make sure dont fall for this fraud company.

TERRIBLE CUSTOMER SERVICE!!! UNETHICAL, FRAUDULENT BUSINESS PRACTICE AND FRAUDULENT CHARGES!!! DO NOT BOOK THEM!!!!! They charged $116 at initial reservation. THEN they charged me additional $1.50 per MINUTE for supposedly waiting to pick me up at my house. They charged me 8 extra minutes stating driver arrived at my house (OC area) 8 minutes earlier than my original scheduled pick up time. Pick up time scheduled 8:30am, they said driver came 8 minutes earlier then 8:30. So charged me (8 x $1.50 =$12) HOWEVER, I was waiting outside for the driver at 8:29am and he arrived at 8:34am! So fraudulent charge right there! Then, driver dropped me off at LAX (at the arrival terminal when I am supposed to be at departure terminal) at 9:35am, and they charged "traffic minute charge" 32 min x $2 (=$64). Traffic charge???? 32 minutes?? WHAT!!! OC to LAX should be assumed when I booked for $116. But they charge additional $64 for traffic minute charge???? THIS IS CRAZINESS!! So on top of $116, they charged additional $76. I never write reviews/feedbacks good or bad in general, BUT this warrants a review so no one uses this company. I will be reporting this company and will sue. I cannot believe I didn't think to check the reviews before I booked this company!!! I hope people read the reviews. I am regretting that I didn't see the reviews.

Company called to say they would be 40 minutes late for an airport transfer. Sorry for the inconvenience and a refund in 10 days is not acceptable. Had to pay somebody else inflated prices to get us to the airport as a last minute option. They are impossible to call with an answering machine that takes you around and around in circles. DO NOT USE!!!