247ride.comReviews of 247ride.com

DO NOT USE THIS COMPANY!!!! Read all the comments below. We had the same experience with charges on my card a month after the service. I have requested a full GPS report for our driver because he called prior saying he way on his way and was later getting there than the time I booked for. I then get another charge because they said he had to wait 26 min in the holding area before being able to pick us up. By all the comments, I think this is what they do to scam - say they are "waiting" because their contract states thats when the charges start once the driver gets to the holding lot. I'm sure he just drove straight in and picked us up. I have NO idea how this company has not been shut down. Also any company who has to threaten customers not to file reports with their credit card companies, should be a huge red flag! Again, NEVER EVER EVER BOOK WITH THIS COMPANY!!! ITS A COMPLETE SCAM

Got bid for two trips. After trip was done, the charged “excess trip duration” charge. Normal to light traffic. Late transaction on cc. They get the max time allotted based on “zero traffic at 4am”. Time does not include any load or unload time. Also based from staging area not actual pick up. Do not use this service

This company is shady. I booked a one way ride from disneyland to SNA airport for $58, somewhere in the fine print they say charges are based on 4am traffic conditions, anything after that is $2 per minute. My ride at 4am is 14 min, we got there in 15 min, but after we are dropped off it took the driver about 15 min to exit the airport, the charges keep going until the driver exits the airport, so 3 weeks later they charge me $30, for time we are not even in the vehicle anymore. This is in the fine print that I and most others most likely dont read on a less $60 ride thats 15 min away, they should at least make that clear where the charges are on the estimate, not hidden in the fine print, the company even said we'll thats a lesson learned for you.

I booked our ride service 3 weeks before our trip. I was texted the name of my driver and the number and told to call him when we got our bags at the airport. I called him at least 4 times and left him messages that we were ready for pickup. I then received an email telling me my pick up was cancelled and I was stranded at the airport. I then had to pay triple to get to my destination. I will never use nor recommend these people to anyone. They are worthless. I have cancelled my return trip and we are arranging alternative transportation to the airport for our return home.

I booked transportation with this company and had a very disappointing experience. My driver failed to show up for the scheduled pickup and there was no meaningful communication or follow-up from the company while I was waiting. Because I had no other option, I had to arrange my own transportation at the last minute. Even though the service was not provided, I was still charged — and when I requested a refund, the company was unresponsive and difficult to work with. I canceled only after their failure to perform, yet they attempted to apply their cancellation fee anyway. This situation caused significant inconvenience and unnecessary expense. Built in to their terms & conditions is language threatening to use a collection agency & reporting you to credit bureau, even if the CC company sides with you when disputed. Based on my experience with reliability, communication, and customer support, I would not recommend this company.”

This service has hidden costs which meant that I ended up paying nearly double the initial payment.

No words for how bad - wish there was a 0 star option!!!! After an 11 hour flight from London we arrived at LAX and had not received the text or email from the driver we were told we'd get 1 hour before landing. We tried calling over and over again and a recorded message said they weren't picking up calls. We tried emailing and never got a response. We got back an hour later than we should have done and were incredibly exhausted. Avoid 24/7 - they are a joke not a service. They took our payment and have not refunded it as you'd expect from a company like this. Now a dispute with our credit card company to add to the inconvenience.

Service is a ripoff. Good ride from a to b. Driver dropped us off and left(there was NO traffic. Later charge for supposed 18 min. Delay ($38j. When ride complete,how can you charge when you’re not in car.