20four7VAReviews of 20four7va.com

Follow-Up to My Previous Review: “Toxic Workplace” When I wrote my review of 20Four7VA two or three days ago, I intended it to be my only review. However, today I received an email from Trustpilot informing me that 20Four7VA had disputed my review, citing the use of harmful content. The review was temporarily taken down but, fortunately, has since been reinstated. This experience has only reinforced my concerns and, in my view, raises further questions about how employee and agent concerns are handled. Rather than addressing issues openly and seeking to understand the circumstances, there appears to be a tendency to sweep them under the rug. When problems become too difficult to ignore, terminating the agent seems to be the easier option than having an honest conversation and working towards a resolution. The clients’ interests appear to take priority, with everything else coming second. Agents may find it difficult to communicate freely or report concerns because there are no clear, independent channels for doing so. Your primary point of contact is your SME or manager, who also closely monitors your work. Changing that point of contact can be difficult, as doing so may put you at risk of receiving a negative review, which can push your name to the bottom of the pool and leave you without an endorsement should your contract with that client end. For example, if a client prefers communicating through WhatsApp, a group may be created with as many as six members, even though only the agent and client actually use it for work-related communication. Agents are explicitly instructed to use that group for all communication and avoid discussing any issues related to payments/clauses within the contract. If they ask what your pay is you as the agent are required to tell them to talk to your manager. It is understandable that some clients eventually move to direct messages or other communication channels when this arrangement becomes inconvenient or unnecessary. To businesses using 20Four7VA’s services: Please make an effort to check in privately with your virtual assistants and understand their working conditions. Some agents may be dealing with immense pressure from the people managing them, yet speaking up or attempting to address these issues can put their jobs at risk. You may be getting the service you paid for, but it is worth asking what it takes for the person delivering that service to meet your expectations. It is also worth examining the compensation structure. Some roles reportedly charge clients’ businesses or end clients at rates of around $8 per hour while the agent receives only $3 per hour. Businesses should consider whether the compensation is fair given the responsibilities involved. No one deserves to be bullied, abused, or subjected to racial attacks, regardless of their position or circumstances. To fellow agents: Develop resilience, protect your well-being, and understand your worth. If you choose to pursue a career in real estate with 20Four7Va, I wish you all the best. It can be a wonderful career opportunity, with plenty of room for professional growth. However, no job should become a constant source of anxiety, stress, and emotional pain, especially when the compensation is at times as low as $3 an hour. Ultimately, a healthy working relationship requires mutual respect, open communication, and accountability. Agents deserve to be treated as people, not merely as replaceable resources. Businesses deserve reliable service, but that should never come at the expense of an agent’s dignity and well-being.

Waste of time! I completed the assessment multiple times, yet I kept receiving the same reminders as if I had never completed it. I was also told that I would receive feedback soon, which made the repeated assessment requests even more frustrating. I understand that technical issues can happen, but applicants’ time should be respected. I hope 20four7VA reviews and fixes its assessment tracking and communication process so applicants who have already completed the requirements are not repeatedly asked to do the same thing. Overall, the experience was frustrating and unnecessarily time-consuming.

I applied to several positions listed as 'Remote — Worldwide.' The job posting gave no indication of any geographic restrictions. I completed the full skill assessment — answering multiple questions and investing around 30 minutes of my time per application — only to be automatically rejected at the very last step when I selected Latin America as my location. If a role excludes entire regions, that needs to be stated upfront, not revealed at the end of the process. Labeling a job 'Worldwide' when it filters out LATAM candidates is misleading and disrespectful of applicants' time. Latin American candidates: be aware that 'Worldwide' on this platform may not include you. Check before investing your time in their assessments.

They offered me a tier one salary when I have over 9 years experience placing me at $3.50 and an additional $1.00 for being bilingual, for this position they are extremely underpaying

joining this company feels misleading, seems like no one here knows what they're really doing. my skill interviewer MJ was late to our interview and sounded very tired and unprofessional. that is my first warning about this company. after joining you get passed from one rude and unprofessional staff to the next one until you get a client after a very long time of waiting only to get a very lowball offer after. they keep giving surveys saying that they want to improve but they never actually improve anything. i'm glad i left this company.

Despite my dedication and hard work, even during a period when I was unwell, Catherine C., (let's just call her that because apparently Trustpilot policy shouldn't include names - so let's respect that, but smart intelligent people can google her anyway) the HR Director, made the unilateral decision not to release the compensation I rightfully earned. Her reasoning was based on her own judgment that I had “disrespected” her, a claim which I believe is not only unjust but also lacks any transparency or fairness. VA's be careful of this company, they withhold your salary and won't give it back 'just because' they decided it. Their HR director, is demanding respect, when in fact, she was the one that's disrespectful telling someone with 12 years experience in remote working who had worked with global clients internationally, that she would 'speak in tagalog so you will understand me' not only insults but also a clear disrespect. She also told me 'not to tell her what to do' when in fact, I was just merely making a statement and answering her question when she asked 'What happened' - even their reply - would say (as you can see below) "that they are committed to fostering a respectful and professional workplace for all our VAs and staff. We have a zero-tolerance policy for any form of disrespect, harassment, or discrimination" and yet, they did it first.. so this policy should be changed to WE ARE COMMITTED TO FOSTERING A RESPECTFUL AND PROFESSIONAL WORKPLACE FOR US ONLY AND DOESN'T INCLUDE VA'S" because their 'commitment' is a lie if they say "ALL OUR VA'S AND STAFF" because obviously, withholding the salary of anybody who worked fairly, justly and whom you have also profited from is a CLEAR indication that there is NO FAIRNESS, NO RESPECT, NO PROFESSIONALISM in your company. And obviously, your "zero-tolerance policy for disrespect, discrimination and harassment" DOES NOT APPLY to your VA's who by the way, make the money that you are being paid for. Reply from 20four7VA 17 hours ago We understand your concerns and believe that all relevant matters were thoroughly addressed during the offboarding call. Our decision regarding your compensation was based on a comprehensive evaluation of your performance, adherence to company policies, and the specific circumstances of your independent contractor agreement. We assure you that this decision was made in accordance with our established internal procedures and was fair and equitable. We are committed to fostering a respectful and professional workplace for all our VAs and staff. We have a zero-tolerance policy for any form of disrespect, harassment, or discrimination. If you have any further questions or concerns, please reach out to us directly.

Don't waste your time working with these con people. They will pit you through a vigorous interview process only to add you in a group with over 300 job seekers and ask u to apply for jobs all over again. The worst is they will only pay u $5 per hour if you succeed to secure a job.

I recently went through the job application process on their website. The initial step involved recording a presentation, but a platform glitch resulted in my having to redo it. Following that, the 1:1 meeting with a supposed "Subject Matter Expert" was quite disappointing. Aside from struggling to understand him due to his strong Indian accent (no effort from his side to articulate english word in a clear way), the assessment method felt unreliable. Random questions and requirement of code recitation seemed complete non sense, it's definitely not the way to assess skills of a webdev. In my view, this is just another cheap VA company, a complete waste of time.