20four7VAReviews of 20four7va.com

Your company has been amazing! We appreciate the great communication, the support and follow through that we get regularly while working with agents through your company. We currently have three virtual agents through you, and each of them have strong work ethics, and great attitudes!

Follow-Up to My Previous Review: “Toxic Workplace” When I wrote my review of 20Four7VA two or three days ago, I intended it to be my only review. However, today I received an email from Trustpilot informing me that 20Four7VA had disputed my review, citing the use of harmful content. The review was temporarily taken down but, fortunately, has since been reinstated. This experience has only reinforced my concerns and, in my view, raises further questions about how employee and agent concerns are handled. Rather than addressing issues openly and seeking to understand the circumstances, there appears to be a tendency to sweep them under the rug. When problems become too difficult to ignore, terminating the agent seems to be the easier option than having an honest conversation and working towards a resolution. The clients’ interests appear to take priority, with everything else coming second. Agents may find it difficult to communicate freely or report concerns because there are no clear, independent channels for doing so. Your primary point of contact is your SME or manager, who also closely monitors your work. Changing that point of contact can be difficult, as doing so may put you at risk of receiving a negative review, which can push your name to the bottom of the pool and leave you without an endorsement should your contract with that client end. For example, if a client prefers communicating through WhatsApp, a group may be created with as many as six members, even though only the agent and client actually use it for work-related communication. Agents are explicitly instructed to use that group for all communication and avoid discussing any issues related to payments/clauses within the contract. If they ask what your pay is you as the agent are required to tell them to talk to your manager. It is understandable that some clients eventually move to direct messages or other communication channels when this arrangement becomes inconvenient or unnecessary. To businesses using 20Four7VA’s services: Please make an effort to check in privately with your virtual assistants and understand their working conditions. Some agents may be dealing with immense pressure from the people managing them, yet speaking up or attempting to address these issues can put their jobs at risk. You may be getting the service you paid for, but it is worth asking what it takes for the person delivering that service to meet your expectations. It is also worth examining the compensation structure. Some roles reportedly charge clients’ businesses or end clients at rates of around $8 per hour while the agent receives only $3 per hour. Businesses should consider whether the compensation is fair given the responsibilities involved. No one deserves to be bullied, abused, or subjected to racial attacks, regardless of their position or circumstances. To fellow agents: Develop resilience, protect your well-being, and understand your worth. If you choose to pursue a career in real estate with 20Four7Va, I wish you all the best. It can be a wonderful career opportunity, with plenty of room for professional growth. However, no job should become a constant source of anxiety, stress, and emotional pain, especially when the compensation is at times as low as $3 an hour. Ultimately, a healthy working relationship requires mutual respect, open communication, and accountability. Agents deserve to be treated as people, not merely as replaceable resources. Businesses deserve reliable service, but that should never come at the expense of an agent’s dignity and well-being.

20Four7VA has been a great partner for our team. Our VA is responsive, detail-oriented, and dependable, and they learned our processes quickly and have freed up real time for our leadership to focus on bigger priorities. Clear communication, consistent quality, and easy to work with. Highly recommend!

Waste of time! I completed the assessment multiple times, yet I kept receiving the same reminders as if I had never completed it. I was also told that I would receive feedback soon, which made the repeated assessment requests even more frustrating. I understand that technical issues can happen, but applicants’ time should be respected. I hope 20four7VA reviews and fixes its assessment tracking and communication process so applicants who have already completed the requirements are not repeatedly asked to do the same thing. Overall, the experience was frustrating and unnecessarily time-consuming.

Great response time and very helpful staff. There were only a few delays due to the needed links not being sent. But overall the response time to concerns were great.

The recruiters and interviewers was very approachable and nice.

I applied to several positions listed as 'Remote — Worldwide.' The job posting gave no indication of any geographic restrictions. I completed the full skill assessment — answering multiple questions and investing around 30 minutes of my time per application — only to be automatically rejected at the very last step when I selected Latin America as my location. If a role excludes entire regions, that needs to be stated upfront, not revealed at the end of the process. Labeling a job 'Worldwide' when it filters out LATAM candidates is misleading and disrespectful of applicants' time. Latin American candidates: be aware that 'Worldwide' on this platform may not include you. Check before investing your time in their assessments.

Very informative, helpful, and attentive team! They not only helped me with finding a VA quickly, they also kept in touch to ensure the VA was a good match. Certainly recommend.