1x Reviews | Read Customer Reviews of 1x.com

1x Reviews | Read Customer Reviews of 1x.com

1x reviews

74 approved reviews, newest moderated first

Z2
Feb 12, 2020
Nice product sold by nice people
Nice product sold by nice people
Response from 1xFeb 13, 2020
¸.•♥•.¸¸.•♥•Z2•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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Colleen F.
Feb 9, 2020
Great product
Great product. Easy to install art into it and hang. High quality.
Response from 1xFeb 10, 2020
¸.•♥•.¸¸.•♥•Colleen•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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KM
Feb 9, 2020
My order was delivered quickly and LOVE…
My order was delivered quickly and LOVE the thin, modern frames!
Response from 1xFeb 10, 2020
¸.•♥•.¸¸.•♥•KM•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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Erin B.
Feb 2, 2020
I had an issue with my frames being…
I had an issue with my frames being bent when they arrived. I chatted with a customer service agent, who had 3 new ones sent right away! And I didn’t have to send the others back! Great Customer Service!
Response from 1xFeb 3, 2020
¸.•♥•.¸¸.•♥•Erin•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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stacy P.
Jan 31, 2020
It was damaged
It was damaged. Wrote an email to get it replaced and never heard back
Response from 1xFeb 13, 2020
Hi Stacy, thank you for your review and for cooperating with us regarding this matter. We hope that your replacement frame was delivered safely this time and that you're now completely satisfied with your purchase. If not, please let us know and we'll be happy to assist you. Again, we apologize for any technical issues that may have caused this miscommunication. Our customer support normally responds within 24 hours in the live chat at our website and via email.
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Franco
Jan 26, 2020
More than expected!
The frame is legit. Really well made and really well shipped! From now on, this is the brand that I will use for all my future frames!
Response from 1xJan 27, 2020
¸.•♥•.¸¸.•♥•Franco•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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Sheila H.
Jan 25, 2020
Excellent Customer Service
The customer service this company provided was 1st rate, i ordered three polished chrome frames, decided I needed a fourth so I ordered it, I received a black frame instead of the chrome, they took care of me right away! I will definitely shop with and refer this company in a heartbeat!
Response from 1xJan 27, 2020
¸.•♥•.¸¸.•♥•Sheila•♥•.¸¸.•♥•.¸ Thank you so much for your review!
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Cosima W.
Jan 25, 2020
Since I didn’t get the right frames I…
Since I didn’t get the right frames I had some extra work until I finally got the right frames. I love the product but it was no easy process
Response from 1xJan 27, 2020
Hi Cosima, thank you for your review! We're glad that you're satisfied with our product. Normally, 99% of our orders are delivered successfully, but we made a mistake with yours. Thank you for cooperating with our customer support regarding this matter. 🤗
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