1MD NutritionReviews of 1md.org

I odered before from them and I never opted for the automatic refill. This time I ordered and I was put in the automatic refill. I called and asked to discontinue the automatic ordering and I was helped, however, the next day they had gone into my account AGAIN! after I cancelled the first automatic order. this is unacceptable and I will NEVER order or recommend them. I am also going to report them to the BBB and a Consumer group (AARP). Also when you call them you are on hold way TOO LONG for a business!!!

They make canceling the subscription a much more difficult/waiting on hold process than the more professional companies that put a 'cancel subscription' link right on the page!! Canceled by email 7 days before shipment and it still shipped.

Ordered a one time shipment continue to get charged. After being on hold forever they try to tell me I reordered. B.S. I wouldn't reorderer if it was free! Taste horrible.

THIS COMPANY'S PRODUCTS DO NOT WORK Initially contacted 1MD Nutrition in late,2022. I ordered a supplement from them because they indicated a Full Refund if not satisfied and had a toll free customer support phone #. This company has a VERY DECEITFUL check out system where you are enrolled on a Month Subscription refill. I received 2 orders in less than 30 days with this AutoRefill program. The 3rd shipment showed up 20 days later, I REFUSED SHIPMENT WITH USPS IT WAS RETURNED TO 1MD NUTRITION WITH A TRACKING NUMBER, THEY RECEIVED IT ON 1/20/2023. TO DATE THEY HAVE NOT REFUNDED ME FOR THE RETURNED PRODUCT. I have contacted their support "team" they are non responsive. WILL NOT ANSWER PHONE CALLS, WON'T REPLY TO EMAILS. I Would highly recommend NOT doing business with this group! I finally received a refund, BUT only after I continually harassed them and wrote the TRUST PILOT report.

After cancelling my subscription they, 1MD, sent me products and charged my CC. I returned the product as they, 1MD, provided the shipping label. I received no refund, filed a dispute with CC, and it’s still dragging out! I have proof product was delivered back to them. Now 1MD is telling me drop the dispute with the CC or they won’t refund. Product wasn’t all it was claimed anyway, my bone scan was worse after taking their product. Not impressed with their lack of customer service. I do NOT recommend them at all! We are in month 5 of me trying to get over $200 refunded back to me! Today is 13 May 2023

I have spent an hour and a half on the phone trying to cancel my subscription with this company. I couldn’t understand the people talking to me - it was difficult. But they took a lot of my personal information and it made me feel very uncomfortable and they never did get any information that the subscription cancellation because was complete and the call kept dropping.

called to cancel for refund after 60 days way under refund time waited on hold for 28 minutes and was told refund will be put on credit card checked after 3 weeks still no credit called back on hold again for 25 minutes and was told forget to send credit come ON that BS then said they would send credit refund now still have not credit refund don't deal with this company very very horrible customer service

Buyer Beware! Don't trust that no questions ask money back quarantee! I ordered a three month supply of Move MD. When I was charged for TWO three month subscriptions ($118 each) and had difficulty resolving the duplicate order, I decided to cancel the subscriptions and have nothing more to do with the company. I returned the products unopened and canceled the subscriptions. Today, three months later, I got TWO separate emails about two pending shipments of the same product. They were asking for an updated payment info. I immediately logged on to the website and found both subscriptions still listed as ongoing in the account in my name. I tried to cancel them and received the message that the subscriptions (BOTH 3 MONTH SUBSCRIPTIONS) couldn't be canceled because they'd been shipped! I called. I was able to get the subscriptions canceled and waited for the two emailed confirmations. I asked about the refund for the previous two returned orders and was told there was a record of a return label being sent to me but no return received. I sent the products back immediately. She said she would look into it further and call me back. Several hours later, an email arrived from 1MD which said no return label had been sent. The phone rep confirmed my request for refund and that a label had been emailed to me. From the poor handling of a duplicate order to today's experience, it is clear to me that getting and keeping as much of our money as possible is the company's mission. Be careful! EDIT: The reply from 1MD is baffling. In no way has the issue been resolved. I am still waiting for a refund and question why the email response contradicted the information provided by the phone rep. I have taken this to the Better Business Bureau for their assistance. Again, use caution before subscribing and giving credit card information!