1-800-GET-LENSReviews of 1800getlens.com

easy breazy

Tried to order contacts. Sent script 2 times. Still say they can't read. Asked for order to be canceled. They won't release hold on card. Awful company.

DO NOT believe the advertised 100% customer satisfaction guarantee. TOTAL BS! I ordered lenses that took nearly a month to received, only to find that they where defective. When I reached out to return and refund lenses they were anything but helpful. They actually said they could not refund on lenses that had been opened. LMOB,,,how would anyone know the lense was defective without opening 1 box to put it in your eye. I highly recommend staying clear of this company. Bad customer service and a worthless advertised satisfaction guarantee.

Very pleased person..very helpful.

I was very disappointed with my experience ordering from 1-800-GET-LENS. I provided them with correct information for my doctor, but they had trouble with faxing other end. This caused them to stop processing my order but they never sent me a status update. I only found out once I called them to check on the order. But that was a week later, after it should have already been in transit. Only once I called did they call the doctor at the number I provided, so the processing timeline started all over again. I was upset that they never communicated to me about the delay and then refused to expedite shipping to offset the delay that their negligence caused. They apologized profusely and stated I should I have been notified, but took no responsibility to correct their oversight. I don't like giving business to companies that don't value customer satisfaction, so never again will I order from them.

So fast and easy

Super easy to reorder

I like the website. Simple, easy to order.