Christopher Kimball's Milk StreetChristopher Kimball's Milk Street offers a TV show, podcast, cookbooks and school that will change the way you cook with easy recipes from around the world. From our store, Milk Street prides itself on bringing our customers unique, functional items from vendors around the globe.
Christopher Kimball's Milk Street (177milkstreet.com) has 802 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Larry D.
Terrible service...they leave you hanging with A I to respond to your requests about something you ALREADY paid for..they have a ph number but DO NOT RESPOND to online orders...l will NEVER order from them again...l will tell my congregation of over 600 to NOT ORDER..from MILK ST....and every person and my friends l know to not WASTE THEIR TIME AND MONEY...with this CO.
Mountain K.
I signed up for the free $1 subscription to try Milkstreet Magazine and the free online content. I cancelled well before the date they would charge $69.95 for a regular subscription. They still debited my debit card for $69.95. I contacted them and complained. They then credited my debit card with $48.97 and declared us even. They still owe me $20.98 but continue to deny it! I would call this $1 offer a rip-off and shell game. Milkstreet, give me back my $20.98 NOW!
Susannah A.
I ordered a product in early Oct.I later was told in Dec that it was back ordered. It is now Feb 5 and no product. Over 3 months later!! The only way you can communicate is through email and it’s a standard email of policy. You are not able to talk to a live person at all which is very unfortunate considering how big milk Street is. It’s not been good. They should do better in their customer service department.
MJ
I ordered a pair of kitchen shears on 11/8/2025. I used a credit card and they processed the payment. It is the end of January and still no shears. I reached out to them twice on their website and got a response of we will get back to you in 1-3 days. Crickets! I was pretty sure that it was against the law to process a payment before shipping the merchandise.
Valerie R.
Purchased a couple of the Kitchen-in knives and they did not hold up like they should have. I hardly used them and I always hand washed when I did. Both knives cracked in the same spots! You’re better off buying a Wustof knife that carries a substantial warranty. The Milk Street knives are warranted for only 1 year.
Customer
I placed a "pre-order" in mid-October, 2025. It is now January 9, 2026, and I still have not received it, nor can I get a straight answer about when to expect it. According to their latest message to me (sent in January), "it should ship by late December" (ummmmmmm, it is now JANUARY!).
Paul S.
I ordered a knife set on 12/14 as a Christmas present for my mother in law. I paid extra for two days shipping. I’ve been in contact with customer support and they indicated on 12/29 the product had shipped. Customer support refunded my shipping cost and $15 for the problems with my order which I appreciate. However, product still hasn’t arrived and the UPS status remains “waiting for the package” since 12/29. This is getting ridiculous and customer support is no longer being responsive.
Mary H.
I ordered 3 knives on December 5th and then - nada. One knife was to be shipped on Dec. 15th but there was no communication about any of the knives until I emailed to ask for the status on Dec. 22nd. Two of the knives had been shipped on Dec. 19th by the slowest carrier imaginable since I didn't receive them until Dec. 27th. Surprise - these were Christmas presents but useless 2 days later. The 3rd knife was never sent. (I did get a refund - yippee.) Bad service and no communication means this company is only questionably competent.
