11xReviews of 11x.ai

I loved being able to use this tool as an outbound SDR in order to really double down on the specific outreach I want to tackle and go full focus on. Our specialist Nick (Yung) has done an outstanding job walking us through, keeping us up to date with our metrics, along with ensuring our concerns are address sooner rather than later. One thing I wish was more keen or sharp is the responses generated, as even with absolutely tailored prompting - you can see some flaws and AI generated language which of course is to be expected. Nonetheless, positive about the overall experience.

My CSM, Matt, was excellent

I'm currently in the beginning stages of using 11x, but the potential of this product is limitless. I can see how it's going to make my life as an SDR exponentially easier. Prospecting with Alice will free up more time for me to focus on other tasks throughout our busy days. Our 11x rep, Matt, has been a great resource along the way.

We had excellent customer service through our primary point of contact - Braulio Franco. He was attentive, available, and always very positive.

We use Alice for high-volume outbound outreach and are currently happy with our experience. It was a slow start with 11x as we had a few teething problems with set-up that put us back, but I’ve seen a real shift in their customer success focus over time. The support has been excellent recently, and I’m currently satisfied with both the results and the way they’ve engaged with us as a customer. I’ve learned that success with Alice really comes down to the effort you put in. Clear goals, the right audience, and good prompting to get the right messaging make all the difference. The tool itself is very powerful and intuitive to use and can deliver strong outcomes to scale outbound motion and it's worth spending more time on getting this right.