Donald C.
It was advertized as "Axels" in the…
It was advertized as "Axels" in the writing and pictures. It was a single axels. I did not read the fine print I guess. But I wont do it again with you. Received a reply stating exactly what I just said. I did not read the fine print showing it was a single axel and you had to pick a side. It even states "Axels" plural in the link I was sent. Axel is single, Axels is more than one according to 1st grade english. All pictures show 2 at the listed price. Again, I did not read the fine print, but I was decieced by the advetizement and assumed it was for 2 axels. AE-15-20-dodge-demon-hellcat-srt-1400hp-full-chromoly-level-5-direct-bolt-in-axles
Response from 10 Second RacingMar 20, 2024
Hi Donald, thank you for taking the time leave feedback about your experience with 10 Second Racing. We are sorry to hear your experience was less than optimal. I personally reviewed your order to confirm if you paid for a single side axel or both the driver and passenger side. Our website link to the item you ordered is the following: https://10secondracing.com/products/the-driveshaft-shop%C2%AE-15-20-dodge-demon-hellcat-srt-1400hp-full-chromoly-level-5-direct-bolt-in-axles There are two product options available to choose for this item, the 'Driver' and 'Passenger' side. Based on your order #3274, only the 'Driver' side axle was selected and paid for. The label for the option you chose is clearly identified in the shopping cart, at the checkout page, on the order receipt as well as package tracking emails. If you still need the 'Passenger' side to match the axel you now have, we are still happy to help you. Please feel free to contact our service team at (888) 257-1077 to assist further. Our technical support team is familiar with DSS Axles and can easily identify which side you need to order. Thank you Donald! - Dan, Service Manager, 10 Second Racing 🏁