zynlobank.comReviews of zynlobank.com

Teaser rate of 5% dropped a week later to 4.4%. Cumbersome to open account with many delays. They hold your deposit for way too long before crediting your account and paying you interest.. Too many bank games.

Today I got their denial message regarding my hysa application. I totally forgot I did it. It was like 2 months ago. I couldn't believe it took them so long to process such a simply application. I am glad it was denied, which let me know how unreliable they are in advance. It could take them half a year or forever to process a small amount transfer should I open an account with them and become their client.

I attempted to open a savings account online at Zynlo Bank on 12/25/2024. I had open several such accounts online over the years pretty much instantly or perhaps a day or two. That was far from the case with Zynlo Bank. I instantly received an email from them that stated: "Your application is currently being processed. We appreciate your patience. You should receive additional communication from us in the next 24-48 business hours." Ok, that's great. It is a major holiday after all. During the week I received 5 emails from them stating that they needed more information, and that I needed to get in touch with their customer support. On Jan 1, 2025 I wrote back asking what the problem was, but I got no response until today three full weeks later by phone. He apologized for having taken so long to phone - now four full weeks. I expressed my concern that that opening an account was taking so long, and expressed my doubt that any problem that I might have after my account is opened would be resolved any more quickly. When he said that it would take another 24 to 48 hours I told him thanks, but no thanks.

I opened the account because they offer a 5% apy on their savings account as long as you open a checking account too. Within a week they dropped their rate from 5% to 4.35%. Kind of dissapointing but still a decent rate. What really left a bad taste in my mouth is that they offer a 100 day 100% match on your spending. So they round up your transaction to the nearest dollar and then match it. They fail to mention that this match starts immediately but you can't take advantage of it until you get your debit card. It took about two weeks to get mine, and then still I couldn't use it because I had to transfer money from previous bank account to my zynlo account and that takes an additional three business days. I was not able to transfer money before then because I needed to keep money in my original banking account so I could survive since I couldn't access my funds with my zynlo account until I got a debit card. Overall, it's a bit misleading and I don't feel like the bank is fully transparent or trustworthy.

I was attracted by their advertised 5% APY on their Tomorrow Savings account, but found it had several deficiencies. They do NOT provide the ability to name a beneficiary on the account and they do NOT allow accounts owned by a Trust. Additionally, they do NOT do incoming or outgoing wire transfers. All transfers are done via ACH and take 1-3 business days (not bad). I found these limitations unsuitable for my needs - too bad, they offer a good rate.

I opened a mm account with Zynlo and their customer service has been superb. The reps are sweet and very helpful and knowledgeable. So far i am pleased with my experience here.

I've never had such a hard time opening an account. I unfroze my credit with all three credit institutions and even waited a day, as customer service suggested, but to no avail. It is frustrating to be denied opening an account because their system didn't verify me even after I confirmed with the three credit institutions that I had unfrozen my credit. Additionally, their system doesn't allow manually opening accounts unless another person is added to a joint account after opening the account. So, due to their software and lack of workaround, it would be impossible for me to open an account with them. No apologies were made for the hassle, inconvenience, and time wasted.

Great interest rates, 2% for checking, and ~5% for savings and money market. Zynlo's bill pay is very good. New payee entry is very simple. Making payments is even easier. No regrets leaving Bank of the West / BMO. 24/7 phone customer service. Email response is prompt.