ZuntaFiFor more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending.Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
ZuntaFi (zuntafi.com) has 354 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · Mission, South Dakota
Excellent
Investments & Wealth · Mission, South Dakota
Great
Investments & Wealth · Wakpamni Lake, South Dakota
Average
Investments & Wealth · Sioux Falls, South Dakota
Average
Showing 21 reviews with 3 stars · Clear filters
brendan
Good response time
Response from ZuntaFiAug 11, 2023
Hi! Thank you for the positive review. We use customer feedback to help make improvements to our processes. I am happy to hear you were satisfied with your experience when you did need assistance. Please don’t hesitate to reach out to our office if you ever have additional questions. Thanks again for taking the time to share your experience with us and the community. Take care, Sheri Engleking
NJ
High interest rate with great credit.
Response from ZuntaFiJul 6, 2023
Hi, Thank you for taking the time to provide honest feedback. ZuntaFi works with lending partners to make college possible, however we do not determine your loan rates. Your feedback is important; therefore, we will share your concerns with the lender as we continuously work to create attractive programs. Thanks again for taking the time out of your busy day to provide feedback! Take care, Sheri Engleking
Riley B.
I have three loans now, and each time there is always something that comes up.
Response from ZuntaFiJun 29, 2023
Hi, Thank you for taking the time to provide honest feedback! We are grateful you continue to do business with us! We value the opportunity to continue a relationship with you. Please feel free to reach out to me personally at [email protected]. I’d like the opportunity to review your account and identify where we fell short. Take care, Sheri Engleking
Tessa O.
this review is not applicable
Jane A.
It took too long to only approve $ 2,500
Response from ZuntaFiJan 4, 2023
Hi, Thank you for taking the time to provide honest feedback. I want you to know that I researched to get a little more insight into what happened here. After you apply, your school is required to certify your enrollment before your loan can be approved. ZuntaFi sent the required certification to your school on November 8th, however we didn’t receive the certification back until December 28th. Unfortunately, we don’t have control over when your school completes the certification. Once we received the certification, you were approved the same day! While we understand this can be frustrating, we pride ourselves in providing honest, transparent communication regarding this process to ensure you understand the time it takes to obtain your financing. If you have additional questions, I encourage you to reach out to our office so we can make sure all your questions are answered! We are here to help! Take care, Sheri Engleking
Arej G.
I wished to be informed about the refund policy and I was not able to.
Response from ZuntaFiSep 20, 2022
Hi Arej, Thank you for reaching out to ZuntaFi. After you are approved for financing and accept the terms of the loan, you have the right to cancel your loan up until midnight on the date identified in your Truth-In-Lending Final Disclosure. No funds can be disbursed to your school until after that date. I hope that helps clarify the cancellation period. If you need further assistance, we would be happy to review your account specifically. Please don’t hesitate to reach out to our office if you ever have questions! Take care, Sheri Engleking
JOSEPH D.
Simple service, though. Good interest rates.
Response from ZuntaFiJan 5, 2023
Hi Joseph, Thank you for taking the time to provide honest feedback! We use customer reviews to help make improvements to our processes. I want you to know that I will be passing your comments on to the department manager. We want to make sure your voice is heard as we continue to improve! Thanks again for taking the time out of your busy day to provide feedback! Take care, Sheri Engleking
Lauren M.
Great loan website
Response from ZuntaFiJul 25, 2022
Hi, Thank you for taking the time to provide honest feedback! We are thrilled to hear you had a great experience at our website! Thanks for sharing your experience with us and the community! Take care, Sheri Engleking