It's legit, customer service were helpful & responded quickly x2.
From ordering to delivery from USA took 8 days. Exceptional value, I bought dkny mules, came properly wrapped & with dkny box. Shld be £150 & i paid £42 + £3.99, yes £3.99 p&p from usa via RR Donelly (usa courier) to Hermes world & they arrived to me safely. 8 days. 5 working days. Updates available on tracking.
I shall shop again with confidence.
AG
Annamay G.
Zulily is fun
Zulyly is fun! I order from the site much more often than I should. I always feel happy with my purchases. Some items take longer than others, but if you read the description, it will let you know.
Wide selection of house items, helpers and decor. Outdoor decorations are pretty and unique. I watch for the specials, and specialty items. I have gotten some lovely items!
DB
DB
Zulilly is absolutely the best!
Zulilly is fantastic! They have a variety of items; mainly clothing (men, women and children), accessories and household items but also have a huge selection of other stuff. New inventory is added every couple days. The savings are great; especially on name brand items. Don’t be afraid to try brands you aren’t familiar with; you’ll be pleasantly surprised. Ladies; I highly recommend Suzanne Betro and Amato Rizi. I’ve found the sizes to be accurate and I’m happy with the quality. Customer service is the best out there; returns are easy. I’ve had a couple items get lost in transit over the years (no fault of Zulilly’s), I let customer service know, order was cancelled, refund was prompt and they told me to keep the item if the order happened to show up. I’ve received the wrong item a couple times; they promptly sent out the correct item and told me to keep what I received in error for my inconvenience. Pretty impressive. Call center is located in the U.S. (Seattle, Wa. I believe); much appreciated.
The housewares selection and savings are amazing! I’ve been very happy with the quality. Added bonus; great selection of convenience gadgets you never knew you needed; toothpaste and lotion dispensers, storage containers, etc.
Shipping is clearly explained on the site as is return policies; please be responsible in familiarizing yourself with them before complaining. If you have further questions, customer service has excellent hours and I’ve never experienced a wait time.
For reference purposes; I’m 54yrs old. 5’4” 135lbs. Size 9 shoe. Higher income professional. Executive/professional style a must at work. Polished /casual style preferred for non work time. Decor preferences are; shabby chic, rustic, ethnic, antique, industrial and boho.
I have spent nearly $20,000.00 on Zulilly in the last few years. It’s my main go to for clothing and housewares.
AQ
Amira Q.
Zulily excellent
Bought a few things from zulily. Some turned out as expected, others didn't. I contacted them and they offered a hassle free return. Prompt responses to emails and excellent customer service. Because of this I will continue to purchase from zulily.
DB
Danne B.
Extremely pleased!
I’ve been purchasing on Zulilly for well over a year and I’m very pleased. Customer service is the best. Great selection of clothing for the entire family plus accessories, household items, seasonal items, food, cosmetics and other beauty items, things for your car, gardening items plus much much more. There is literally new merchandise daily. Many name brands. Everything I’ve ordered has been great quality. Clothing and shoes are true to size. Prices are unbeatable. Just a couple things to know...items can go quickly but I’ve found many items become available again in a short time. Other items don’t. Shipping takes awhile but, considering all the positives, it’s worth the wait but something to consider if you need an item right away.
KA
KATHYG
If u can get to the site before things r gone-WOW
If u can get to the site before things disappear, then u get great deals. I recently started w/ them and I’m hooked. Have been wanting to try JBU sandals for awhile now and thanks to Zulily I bought some - for me and as a birthday gift for daughter in law. Recently received a light weight anorak jacket and was surprised when I felt the quality and noticed the brand name. Price was too good! Only thing I wish- is that delivery was faster. But-worth the wait!!!
MK
Mish K.
So far, so good
I have been pleasantly really happy with this site .... some of their sizes are a little out of what the size charts say but on the whole the clothing has been great quality and I'm very happy.
I shop online for 98% of everything and I did have doubts to start with ... but honestly the customer service has been great ... the few pieces that did not fit I simply took photo's and sent them thru - they answered within hours and a refund was processed within hours after that.
Just watch the sizes ....
BM
Brit M.
I love Zulily
I love Zulily! They have fresh, trendy items in a range of prices. I bought $5 kids shoes that are well worth the money. I buy their $10 dresses and $15 sweaters all the time. They wash well and hold their shape and I get lots of complements on them. I've bought several of the $29 quilts. They are thin but that's what we're looking for. The drawback is the length of time to receive the items so be prepared to wait.