Zoom Electric Scooters & MopedsReviews of zoomescooters.com

I really enjoy my electric Zoom scooter. It's a fun way to get around the city and makes finding parking easier. Lots of people give me compliments on how cool it looks. The shipping took a while, but this had a good price. I would recommend it, as I've had a good experience with it for over a year and it's a good value.

I would like to give an update a resent review that I wrote about Zoom Scooters. Zoom Scooters did contact me and refunded my $423.00 for the batteries that I ordered on 12/15/22. I feel the workmanship put into the scooters they manufacture is top notch. In true defense to Zoom Scooters, I think their suppliers are probably passing on delivery schedules that they may not be able to keep. Lastly, a breakdown in communication can cause negativity with customers. People like to be kept in the loop.

I love this Scooter!!!

Where do I start? First and foremost, I concur with the reviewer about Zoom being an American Company, and I was so proud to support them to continue. Besides, the Price was Right. On a more serious note, Mr. Ken and Crew set the 'Standards for Consistent Professional Customer Service' hands down. As a Disabled[not Unabled American Veteran] I needed an alternate reliable transportation that I could go to VA Appointments, local more errands that's not possible with the Paratransit Share Ride. These guys have answered all my questions sometimes during times that were most likely non-regular hours. Full disclosure....I have not ridden my substitute eVehicle yet due to current Midwest Weather. I hope to follow up about how smooth and stylish this whole experience will be. Lastly, I am very concerned about battery, charger issues read on this platform. I thought the eScooter came with double Batteries? Anyway.... thanks Guys for your consistency. 03/11/2023 Thank you for taking the time to address my battery concerns.

The company was quick to respond to my questions

Received my scooter and am loving it! As a senior I am extremely careful with my riding and getting to know the area. I found it easy to ride. Very happy with it. Arrived after a long wait but in perfect condition. Couldn't recommend it more highly for anyone looking to ride about for fun. My teen grandkids are loving it too.

I got my scooter about a month ago and LOVE it. As a woman that is a senior, I was a wee bit scared, but now the neighbors call me the yellow flash!. When I needed some paperwork, customer service responded immediately. They have done this everytime I have a question. I would recommend this group 1000 fold! Excellent job, excellent customer service.

Ok, so here is my 100%, honest feedback. -It took about a month to get the color I wanted. If i would have compromised for another color, i would have had my scooter in about a week. Keep in mind, i live locally about an hour away. Throughout the process, Zoom was responsive and very straight forward and honest. When my scooter arrived I was surprised, it was way nicer than i expected and better then what you see in the pictures. I love this scooter and i have another brand electric scooter and Zoom blows it away. So, overall between the customer service and the scooter itself, I give Zoom an A. Now the main problem. How am i going to come up with the money to buy another one?!!?! I 100% highly recommend Zoom. ***I will update after a couple of weeks of riding this beauty.