ZonliReviews of zonlihome.com

4.5183 reviews
Furniture Stores

Zonli

About Zonli

ZONLI is a Floor Living brand inspired by traditional Japanese tatami and futon mattresses, reimagined for modern living with a focus on comfort and support.Starting with floor sleeping, we’ve built a complete floor-sleeping ecosystem and are continually exploring new possibilities for life closer to the ground. Our thoughtfully designed products range from futon mattresses and tatami mats to floor seating, low-profile bed frames, and furniture. By combining comfort, ergonomic support, and modern aesthetics, we help people create spaces that feel more flexible, functional, and open.We believe living closer to the ground is more than a different way to sleep. It’s a way of life—one that embraces simplicity, makes better use of space, and leaves more room for what matters.When life becomes simpler, there’s more room for comfort, balance, and connection.Closer to the Ground. Closer to Life.

Zonli (zonlihome.com) has 183 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: zonlihome.com
Website: zonlihome.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zonli reviews

Showing 136 reviews with 5 stars · Clear filters

Chloe B.
Aug 5, 2026
Amazing floor mattress
I ordered the floor mattress in size queen and the 4in. mattress… and it is incredible! I have a bad back and this was so wonderful for me. It’s firm, but also very cushy and comfortable. I love the color and that the cover itself is washable. This can double not only as a floor bed but as a play matt for kiddos, a futon/couch and so much more! The quality is amazing and i can’t wait to order more items from zonli!
Response from ZonliAug 6, 2026
Hi Chloe, Thank you so much for your amazing review! 😊 We’re thrilled to hear that you’re loving your 4" queen floor mattress and that it has brought you comfort and support, especially for your back. We love hearing how versatile you find it — from a cozy floor bed to a play mat for the kiddos, a futon/couch setup, and more. Knowing that you appreciate the comfort, washable cover, color, and overall quality truly means a lot to us. Thank you again for your support and for sharing your experience with others. We hope your Zonli mattress continues to bring you many cozy and restful moments! Warm regards, The Zonli Team
Misty H.
Aug 3, 2026
Great customer service
Great customer service! They reply fast and helped me get my issues figured out. We are loving the 4" wheat mattress! Several people we know have now bought mattresses because we love it so much. We are all sleeping better!
Response from ZonliAug 4, 2026
Hi Misty, Thank you for your kind review! We're so glad our team could help you out quickly, and it's wonderful to hear how much you're loving the 4" wheat mattress. Knowing you've been recommending it to others truly makes our day — there's no greater compliment than that. Wishing you many cozy, restful nights ahead! Warm regards, The Zonli Team
Tobias
Aug 3, 2026
Genuinely have begun to sleep better…
Genuinely have begun to sleep better than I have in the past year since I got this!! I accidentally ordered a twin instead of the full like I wanted and they helped me pay the difference and swiftly delivered my mattress :D
Response from ZonliAug 4, 2026
Dear Tobias, Thank you so much for sharing your experience with us! We’re so happy to hear that your Zonli mattress has helped you enjoy better sleep and that our team was able to assist with your order change smoothly. Providing helpful support and a seamless shopping experience is always our goal. Thank you again for your trust and support. Your kind words mean so much to our entire team! Wishing you many more restful and cozy nights with your Zonli mattress! Warm regards, Zonli Team
Manner of Living Christopher T.
Aug 2, 2026
Lovely company
Lovely company. I'm amazed how fast i received my bean bag. The communication was excellent. Thank you so much and I will share me experience with my family and friends.
Response from ZonliAug 3, 2026
Dear Christopher, Thank you so much for sharing your experience with us! We’re so happy to hear that you had a great experience with our fast delivery and communication. We always strive to make every step of your Zonli journey smooth and enjoyable. Thank you again for your trust and support. We truly appreciate you sharing your experience with your family and friends — it means so much to our entire team! Wishing you many more cozy moments with your Zonli bean bag! Warm regards, Zonli Team
David K.
Jul 31, 2026
Absolutely incredible customer service
Absolutely incredible customer service. We purchased a futon, floor cushion, and bean bag sofa from Zonli, but unfortunately the sofa was too big for our space and the foam filling had already fully expanded—not easy to ship back. Zonli responded to our email within 24 hours and helped us find a really satisfactory solution. We will definitely be shopping here again!
Response from ZonliAug 3, 2026
Dear David, Thank you so much for sharing your experience with us! We’re so happy to hear that you’re enjoying your Zonli products and that our team was able to help find a satisfactory solution for your sofa situation. Providing thoughtful support and a positive experience for our customers is always our goal. Thank you again for your trust and kind words. Your support means so much to our entire team! We look forward to welcoming you back for more cozy moments with Zonli! Warm regards, Zonli Team
Jojp
Jul 30, 2026
Supper practical for toddler moms
Switched to floor sleeping to help with my postpartum back again, and Zonli did not disappoint. Their support team was super helpful and suggested I add the waterproof cover since I have a 2yo. Honestly the best advice ever! It's so easy to wipe down and keep clean. The mattress feels solid and my back is definitely feeling better.
Response from ZonliJul 30, 2026
Dear Jojp, Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that your Zonli floor mattress has helped support your postpartum recovery and that your back is feeling better. We’re also glad our team could recommend a waterproof cover that helps make daily cleaning easier, especially with a little one at home. Thank you again for taking the time to share your feedback. Your trust and support mean so much to our entire team! Wishing you and your family many more comfortable and restful moments ahead! Warm regards, Zonli Team
Nazir M.
Jul 29, 2026
Great customer service
Great customer service, I had an issue with my order and reached out to Zonli. I will say my issue and concerns were heard and I was helped thoroughly and in a timely manner. I appreciate Zonli for its great quality it offers. Thank you again.
Response from ZonliJul 30, 2026
Dear Nazir, Thank you so much for sharing your experience with us! We’re so happy to hear that our team was able to listen to your concerns and provide the support you needed. Taking care of our customers and making sure every issue is handled with care is something we truly value. We sincerely appreciate your kind words about Zonli’s quality and customer service. Your trust and support mean so much to our entire team! Wishing you many more comfortable moments with your Zonli product! Warm regards, Zonli Team
Joslyn R.
Jul 29, 2026
The Zonli floor mattress has made the…
The Zonli floor mattress has made the transition from crib to mattress so smooth for our toddler. We trust the materials it’s made out of and don’t mind crawling into bed with him when he is having trouble sleeping since it is so comfortable!
Response from ZonliJul 30, 2026
Dear Joslyn, Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that your Zonli floor mattress has helped make your toddler’s transition from crib to mattress smoother and more comfortable. Knowing that your family enjoys the comfort and quality of our mattress means so much to us. Thank you again for taking the time to share your feedback. Your support truly means the world to our team! Wishing your family many more cozy and restful nights ahead! Warm regards, Zonli Team

ZonliReviews of zonlihome.com

About Zonli

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About Zonli

About these reviews

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Amazing floor mattress

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Genuinely have begun to sleep better…

Lovely company

Absolutely incredible customer service

Supper practical for toddler moms

Great customer service

The Zonli floor mattress has made the…